FLORENCE, FI, IT
1 day ago
People & Culture Experienced Professional - Enterprise Services

People & Culture Experienced Professional - Enterprise Services

Do you enjoy working in People and Culture??

Partner with the best
 

Baker Hughes stands as a leading global energy‑technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the entire value chain. Operating in more than 120 countries, the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production, transformation, and decarbonization. With over a century of heritage, Baker Hughes partners with customers in oil and gas, industrial sectors, and emerging energy markets to accelerate progress toward a more sustainable energy future

Fuel your passion

As People & Culture Professional , you will be responsible for:

Managing service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)

Driving increased productivity and compliance through process improvements, standardization and simplification within assigned area (s)

Fostering a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, businesses and HR partners

Maintaining high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and Baker Hughes policy requirements

Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication

Continuously building and sharing area of expertise; keep current with internal and external updates and changes

Providing ad-hoc operational support for assigned process

Required Qualifications

Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience)

Minimum 2 years prior professional work experience

Previous experience in HR Operations, Payroll & Benefits, or Global Mobility Services preferred

Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness

Self-motivated and able to work independently or as part of a team environment

Applies solid judgment ensuring integrity, compliance, & confidentiality

Passion for continuous process improvement and simplification

Strong analytical and problem solving skills with proven ability to organize and analyze data

Demonstrated organization skills, attention to detail and accuracy

Strong written and verbal communication skills with fluency in local language and English

Comfortable delivering against quantitative and qualitative performance metrics

Proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.


Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: People & Culture Experienced Professional - Enterprise Services
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