Job description / Role Job Type
Full Time Job Location
Dubai, UAE Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
HR, Recruitment & Training Company Industry
Travel, Hotel & Tourism Company description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description Primary duties: Human resources administration Prepare and review plans for workforce requirements of the hotel as per advice of the hotel management. Maintain employment records and statistics. Develop systems and procedures relating to personnel administration. Manage the entire interview, assessment and negotiation process for new hires. Prepare induction plans and implement the same for new recruits, promotes and for employees at job changes in consultation to execute the plans. Prepare follow-up plans for evaluating performance of the existing workforce and directly assist the line managers to execute the plans. Review and keep updating all job descriptions as per changes in the hospitality industry. Keep all employee files updated as per hotel standards. Present internal training workshops on core soft skills, e.g., grooming standards, performance management, orientation programme, company policies, code of conduct, etc. Manage attendance, leave, increment/reward, compensation and promotion cases of employees under set rules within manageable interest and maintain direct contact with line managers for smooth discharge of those functions. Deal with inter-department transfers and adjustment of existing workforce. Handle all types of disciplinary actions relating to personnel and maintain close and direct contact with line managers in dealing with these actions. Plan, implement and monitor all types of policies, rules and regulations relating to personnel administration. Take care of absenteeism and labor turnover with the help of line managers. Maintain liaison with top management relating to affairs beyond manageable interest. Maintain relationships with different sources of labor supply, i.e., labor market, professional institutes and local governmental institutions. Responsible for obtaining employment visa, Emirates ID, residence visa/visa cancellation of employees. Arrange all required medicals such as visa medical, vaccination and food handlers medical on time. Prepare end of service benefits for all staff that leave the company. Develop appropriate human resources policies and standards to ensure effective, fair and equitable management of staff throughout the organization. Coach and train the human resources team for their respective roles and responsibilities. Employee benefit and wellbeing Budget and plan employee benefit and welfare services annually as per advice of the hotel management. Make arrangements and organize recreational amenities for staff such as games and sports, cultural functions, staff parties, library and the like. Take care of employee cafeteria services, cafeteria administration and comfort. Take care of staff locker room and ensure proper utility, sanitation and cleanliness. Supervise staff accommodation, room allocation and its maintenance. Take care of employee incentive schemes like best employee of the month/year, attendance reward, performance award, appreciation letter, reward for best suggestion, etc. Take care of implementation of gratuity policy and service compensation under hotel rules and laws. Employee health and safety Ensure pre-placement and post-placement medical examination of employees. Ensure periodic physical examination of employees as per requirement. Ensure first aid facilities to employees. Ensure medical checkup of employees for accidents on the job and extend facilities under rules. Ensure sanitation and hygiene in the working environment and develop sanitation programs. Monitor and follow up on HACCP standards and protocols. Ensure compliance with legal provisions of health, safety and hygiene. Ensure proper observance of safety regulations and maintain liaison with safety committees. Deal with accident compensation under Workman Compensation Act and hotel rules. Maintain records and statistics of accidents and maintain liaison with government authorities. Salary / payroll administration Develop, maintain and monitor the salary structure of the hotel under set policies. Budget annual salary payments as per advice of management and monitor changes from time to time. Ensure timely payment of salary to employees. Administer and control deduction of salary for unauthorized absence, leave, loss and damage as per provisions of payment of salary, hotel rules and law. Prepare periodical pay increase plans as per hotelu2019s increment and promotion policy. Maintain records and statistics. Training Conduct training needs analysis for the hotel. Assist in the creation, implementation and facilitation of a hotel training plan and budget aligned with the hotel's goals and strategic plan. Initiate, coordinate, execute and follow up on all training activities within the hotel. Ensure coordination and delivery of training programs of all internal providers. Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through ongoing coaching, guidance and support of junior-, mid-level- and senior leaders. Provide support and development for departmental trainers as required. Design and implement effective processes and tools for learning evaluation and reporting. Actively initiate relationships and partnerships with Accor regional office, industry associations, external training companies and academic councils related to the hospitality industry. Negotiate, oversee and follow up on learning facilitated by external providers. Update training information in employee HR system; maintain accurate records of activities. Maintain an ongoing training calendar to ensure learning resources and opportunities are maximized. Participate in regional meetings and workshops and ensure such activities are rolled out as required in the hotel. Organizational development: develop and conduct training activities for management and selected colleagues. Design and implement succession planning frameworks for all departments. Coach and mentor high potential colleagues as guided by the general manager. Develop and implement organizational improvement strategies to drive employee engagement. Performance & workplace management Evaluate performance of employees periodically and provide advice for improvement. Review and evaluate attendance records, conduct records, leave records of employees annually and take measures for improvement. Organize periodical meetings and seminars with department heads and supervisory personnel on personnel administration and attitude surveys. Evaluate employee exit interview statements periodically and take appropriate action. Evaluate personnel and monitor personnel policies, industrial relations policies and amendments of the policies. Periodical / occasional duties Attend daily, weekly and monthly meetings and participate in strategic decision-making. Attend meetings with governments, organizations and associations from time to time as per advice of the hotel management. Perform any other jobs from time to time as assigned by the hotel management. Additional information

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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