Hiring a Benefits Specialist in St. Petersburg! Job Description We are seeking a dedicated Benefits Specialist to provide exceptional support to clients, their employees, and internal partners. The role involves setting up and maintaining client accounts, ensuring timely processing, and providing excellent customer service through various communication channels. Responsibilities + Provide support to clients, their employees, and internal partners. + Manage the setup and ongoing processing, maintenance, and support of client accounts. + Deliver excellent customer service through calls, faxes, and emails. + Conduct outbound call/email campaigns to current clients and employees as needed. + Process benefit enrollments for product offerings to ensure timely processing. + Research and resolve basic product and service issues for clients and their employees. + Document information in the CRM to track issues. + Research and resolve monthly audits to correct billing inaccuracies. + Provide guidance on product offerings, including setup and use of Health & Benefits online. + Obtain and maintain benefit documentation to ensure compliance with state and federal regulations. + Stay updated on changes related to product offerings, regulations, and industry developments. + Research and correct errors from audit reports and carrier discrepancy files. + Interact with Health & Benefit carriers to resolve customer needs. + Participate in special projects and training sessions as needed. Essential Skills + Strong customer service skills, preferably with call center experience. + Proficiency in computer skills, including HRIS, Payroll, and Windows. + Minimum of 2 years of customer service experience. + Excellent communication and people skills. Additional Skills & Qualifications + High School diploma required. + Experience with benefits administration and health insurance is preferred. + Benefit verification experience is an advantage. Work Environment This role requires working 100% onsite in a quiet office environment with half-style cubicles separated substantially. The office offers various shifts (8-5, 9-6, 10-7, 11-8) to accommodate preferences, although business needs may dictate final shift assignments. The company provides a supportive atmosphere with managers available on-site, detailed training programs, and opportunities to learn about HR and benefits enrollment. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Saint Petersburg,FL. Application Deadline This position is anticipated to close on Aug 29, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.