**Description** Explore this exciting opportunity with one of the leaders in the defined benefit outsourcing business! In your role as a Pension Lead Associate in our Pension Outsourcing team, you will perform a wide variety of recurring defined benefit plan administration services for clients, contribute to special projects, and provide ad hoc client support services. You will serve as the day-to-day project manager for specific work streams, contributing to client management and special projects, while also mentoring junior colleagues. Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** As a Pension Lead Associate, you will be making a valuable difference every day to our high-profile client organizations. As a Pension Lead Associate you will: + Serve as primary, daily contact to clients on delivery of service and raise issues as appropriate + You will serve as the day-to-day project manager, contributing to client management and moderately complex projects + Manage and coach team to ensure progress against established budgets, timelines and quality standards + Interpret and draft complex administration procedures and documentation + Respond to and resolve more complex plan provision questions and issues raised by junior colleagues. + Increase efficiency within client teams by identifying ways to improve processes + Review work product: benefit packages, data and system updates, calculator output and updates, trust instructions, complex benefit calculations and client communications + Raise issues as appropriate to Operations Manager/Administration Consultants + Employ Willis Towers Watson’s Professional Excellence tools and concepts to ensure efficient and quality output/service delivery + Collect, manipulate, reconcile, and review participant data – identifying and resolving issues as they arise + Adhere to plan documents and government regulations in administering plans + Deliver projects to meet or exceed client expectations + Develop, train and provide feedback to team members **Qualifications** **The Requirements** + Bachelor’s degree or prior benefits administration experience required + 6 or more years of defined benefit plan administration + Strong knowledge of the fundamentals of defined benefit plan design + Excellent analytical and problem-solving skills + Solid expertise in Microsoft Excel and Word (i.e. pivot tables and lookup functions) + Exceptional attention to detail + Professional, client-focused approach to colleagues and assignments + Seeks out experiences that may change perspective or provide an opportunity to learn new things + Strong oral and written communication skills + Ability to organize, set priorities, work independently and complete multiple projects within established deadlines **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only). **Compensation** The base salary compensation range being offered for this role is $60,000 to $85, 000 USD annually. This role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off + **Retirement Benefits:** Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. **EOE, including disability/vets**