Job Summary 🌟 Empower Others Through Your Journey: Become a Peer Support Specialist at Novant Health! Peer Support Specialist Location: Winston Salem, NC – Forsyth Medical Center Department: Behavioral Health Prog Inv Full Time – Monday-Friday, (some weekends/rotating) 9:30am – 6:00pm Why Join Novant Health? At Novant Health, we believe in the transformative power of lived experience. As a Peer Support Specialist, you'll use your personal journey with mental health and/or substance use recovery to inspire and guide others on their path to wellness. Join a team that values empathy, resilience, and the unique insights you bring. A Day in the life: + Provide one-on-one mentoring and group support to patients in our Behavioral Health services. + Share your recovery experiences to promote wellness, self-management, and resilience. + Collaborate with interdisciplinary teams to develop and implement individualized care plans. + Serve as a role model and advocate, fostering a culture of understanding and empowerment. What we’re looking for: + High School Diploma or GED required. + Current NC Certified Peer Support Specialist (CPSS) certification required. + Minimum of three years' experience in a human services-related role preferred. + Must be a self-identified consumer of mental health and/or substance use services, willing to share personal recovery experiences. + Strong communication skills and ability to maintain professional boundaries. What You’ll get: + A supportive and inclusive work environment that values diversity and lived experience. + Opportunities for professional growth and development. + Comprehensive benefits package, including health, vision, and dental insurance. + Access to cutting-edge resources and a collaborative team dedicated to patient-centered care. Ready to Make a Difference? Use your journey to light the way for others. Apply now to become a part of Novant Health's mission to provide remarkable healthcare. At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. + Our team members are part of an environment that fosters team work, team member engagement and community involvement. + The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. + All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications + Education: High School Diploma required. + Experience: A minimum of three years of experience in a professional, volunteer, or advocacy position in a human services related program preferred. + Licensure/Certification/Registration: Possess current NC PSS Certification required. + Additional Skills Required: Must be a self-identified consumer of mental health and/or substance abuse services. Be able to share their personal history of recovery. Must be at least 21 years of age. Must submit to a criminal background screening. Must be able to maintain the highest level of ethical standards/boundaries and professional relationships. Must be able to avoid dual relationships with patients outside healthcare setting. Must possess good oral and written communication skills. Ability to interface with peers, colleagues, service providers, family members and community members in an empathic, professional manner. Presentation skills to large and small groups on mental health related topics, including sharing personal journey of recovery. Ability to represent Novant Health with a high level of professionalism in the workplace and in the community. Creativity, flexibility and a positive support approach. Ability to remain solution-focused. Ability to work independently and as part of a team. Ability to manage time, complete tasks accordingly, and be dependable and reliable. Possess understanding, belief and commitment to the recovery process. Ability to resolve conflict, problem solve and respond calmly and appropriately under pressure. Possess excellent interpersonal skills, active and reflective listening, conflict resolution, mediation and negotiation skills, and demonstrated self-help skills. Ability to Refer to the Life Support Training Policy NH-HR-3096 motivate and inspire others and promote self- advocacy. Ability to advocate on behalf of and with others. Ability to exercise discretion in handling confidential information. Ability to exercise sound judgment. Establish and maintain trusting relationships, show compassion, dignity and respect. Have a clear sense of personal and professional limits and ability to communicate them to others including supervisor, colleagues and peers. Willingness to utilize a Wellness Recovery Action Plan (WRAP) in daily life. Ability to use or learn computer software (Microsoft Word, Excel, and email programs). Ability to work variable shifts, including day, evening and weekends as needed. Knowledge of community resources, coping skills, and advocacy techniques. Job Opening ID 62748