PC Technician
Insight Global
Job Description
One of Insight Global's largest pharmaceutical customers is looking for a PC technician local to La Jolla, CA to assist in moving their IT lab and all of its equipment. This person will be essential both before and after the move. Responsibilities listed below;
Before the Move:
- Inventory verification to ensure all items are accounted for.
- Plan and phase the work with the move team to ensure alignment.
- Verify Rubrik installation; install and test if missing.
- Ensure active backups are in place.
- Support in disconnecting and tagging lab PCs and accessories.
- Follow GxP guidelines for any Qualified systems prior to disconnection.
After the Move:
- Set up PCs and replace keyboards and mice as needed.
- Collaborate with external vendors for setup, including escorting them in the labs.
- Work with end users to verify system functionality and obtain signoff.
- Provide support for setting up Zebra printers and barcode scanners.
- Update CMDB entries, retire, and archive data for systems not moved.
- Transition to BAU (Business as Usual) support.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Experience with hardware setup and troubleshooting (PCs, keyboards, mice).
Knowledge of backup systems and ability to verify active backups (e.g., Rubrik or similar).
Familiarity with CMDB updates and asset lifecycle management.
Ability to disconnect, tag, and reconnect lab PCs and accessories safely.
Understanding of GxP guidelines for handling Qualified systems.
Ability to follow data integrity and archival procedures for systems not moved.
Great written and verbal communication skills Experience with Zebra printers and barcode scanners setup.
Familiarity with Rubrik installation and testing beyond basic verification.
Prior exposure to Business as Usual (BAU) transition in IT or lab environments.
Understanding of lab-specific IT requirements and controlled access protocols.
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