Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-Prosperity

Role and Responsibilities

We are seeking a results-driven PC Channel Manager to drive growth in our PC business through a network of strategic channel partners. You will manage one or a set of channel partners to accelerate revenue, win share, and market presence across assigned regions. The ideal candidate combines channel sales expertise with a strong understanding of PC hardware, peripherals, or enterprise client solutions, and a proven track record of building productive partner ecosystems in driving net new logo’s.

Key Responsibilities:
- Develop and execute the regional channel strategy for the PC portfolio, including go-to-market plans, partner segmentation, and quarterly business planning.
- Recruit, onboard, train, and enable channel partners to ensure partners can effectively sell, configure, and support our PC solutions.
- Drive revenue growth and partner multiplicative effect through joint marketing programs, co-selling, MDF/Co-op budgeting, and incentive programs.
- Manage and optimize the partner lifecycle: onboarding, program adherence, quarterly business reviews (QBRs), performance reviews, and churn reduction.
- Build partner ecosystems around target segments (enterprise, SMB, education, government) and verticals (e.g., imaging, design, deployment services).
- Collaborate with product, marketing, and support teams to develop and execute GTM campaigns, demand generation, and campaigns tailored to partner audiences.
- Create and maintain a robust partner funnel, forecast accurately, and ensure partners meet agreed revenue and pipeline milestones.
- Negotiate and manage channel agreements, pricing, rebates, and terms consistent with company policy and profitability targets.
- Act as the primary escalation point for partner-related challenges, ensuring timely resolution and strong partner satisfaction.
- Monitor market trends, competition, and partner performance to identify gaps and opportunities; provide market insights to product and leadership.
- Represent the company at partner events, trade shows, and regional meetings; deliver compelling presentations and product demonstrations.
- Collaborate with internal teams to develop enablement content (sell-in and sell-through decks, training modules, technical briefings) and ensure partners have the necessary resources.

Required Qualifications:
- 10+ years of channel sales or channel management experience, preferably in PC hardware, peripherals, or enterprise solutions (desktops, laptops, workstations, accessories, or related services).
- Demonstrated success in growing revenue through partner ecosystems and achieving or exceeding annual quota.
- Proven experience with partner programs, MDF/Co-op campaigns, rebates, and incentive design.
- Strong relationship-building skills with the ability to influence at multiple levels (sales reps, management, and executives).
- Experience with partner onboarding, enablement, and ongoing coaching.
- Familiarity with enterprise vs. SMB go-to-market strategies and associated sales motions.
- Ability to analyze data, forecast, and report pipeline and results.
- Excellent communication, presentation, and negotiation skills.
- Willingness to travel as required.

Preferred Qualifications:
- Bachelor’s degree in Business, Marketing, IT, or related field; MBA a plus.
- Experience with channel management software, CRM (e.g., Salesforce), and BI tools.
- Knowledge of PC hardware market cycles, pricing dynamics, and distribution networks.
- Experience with education, government, or corporate procurement processes.

 

Skills and Qualifications

Key Skills and Competencies:
- Channel strategy and planning
- Hunter Mindset
- Revenue generation and pipeline management
- Negotiation and contract management
- Cross-functional collaboration (Sales, Marketing, Product, Support)
- Data-driven decision making and forecasting
- Communication and executive presenting
- Problem solving and conflict resolution
- Adaptability and resilience in a channel-driven environment

Performance Metrics (KPIs you will be measured against):
- Channel revenue growth and quota attainment (overall and per partner)
- Partner pipeline and win rates (quality and velocity)
- Number of active, certified partners and partner segmentation coverage
- MDF/Co-op program utilization and ROI
- Partner onboarding time and ramp metrics
- Quarterly business review outcomes and action item closure
- Average deal size, discounting discipline, and profitability per channel
- Partner satisfaction and NPS (internal/external)
- Forecast accuracy and pipeline health

Scope and Impact:  Acquisition Mindset
- You will own full PC sales for Samsung in the channel by driving to results and providing a strong POV on price, marketing, and portfolio to deliver a long term strategy for sustainable category growth.  This position will be a thought and execution leader in our top partner’s programs to deliver profitable growth through executive level partner engagement.  You will influence product messaging, pricing, and go-to-market programs, while ensuring alignment with Samsung corporate objectives.

#LI-RM1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

FULLY REMOTE – CAN BE PERFORMED ANYWHERE

The salary range for this role will vary among specific regions due to geographic differentials in the labor market, and actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.  However, the salary ranges in the following regions are expected to be as follows:

Colorado: $114,500.00 to $141,500.00NYC: $130,500.00  to $161,500.00Washington State: $125,500.00 to $154,500.00California: $130,500.00  to $161,500.00New Jersey: $130,500.00  to $161,500.00

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.