**Description:** At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel. View ourVirtual Reality Experience (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel. **Qualifications:** + A true desire to satisfy the needs of others in a fast paced environment + Refined verbal communication skills + Ability to sit for long periods of time + Must be able to work a flexible schedule, including weekends and holidays + Proficient in Microsoft Word, Excel and email communication + Customer service experience preferred **Primary Location:** Caribbean Islands-Saint Kitts **Organization:** Park Hyatt St. Kitts **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Guest Services **Req ID:** SAI001977 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.