Our Company OnePoint Patient Care Overview The PBM Operations Support role performs a variety of tasks in support of the Pharmacy Benefit Management (PBM) department. This will include both daily tasks and strategic projects. Shift: Monday-Friday, flexible hours Responsibilities + Performs general administrative functions in support of the PBM team + Proactively notifies network pharmacies (LTC/SNF/ALF) of patient election to hospice and the medications covered/not-covered for each patient + Ensures patient eligibility is accurate within the OnePoint Patient Care processing system + Assists with various questions from network pharmacies + Assists with state compliance/audit requests + Assists with special projects as required + Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications + High School Diploma or equivalent + One year of related experience + Excellent relationship management skills with the ability to work effectively with management and staff at all levels both internally and externally + Self-starter who is able to work independently and communicate effectively to include both verbal and written communication + Experience with Windows software programs including but not limited to Excel. + Strong organizational and planning skills About our Line of Business OnePoint Patient Care, an affiliate of PharMerica, is the nation’s leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services – offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for thousands of patients per day. Through its Concierge PBM, Next Day Valet mail order, and Direct Express local services, OnePoint serves hundreds of hospice programs and is available in 50 states. For more information, please visitwww.oppc.com. Follow us onFacebook (https://www.facebook.com/oppcrx) ,LinkedIn (https://www.linkedin.com/company/onepoint-patient-care) , andX (https://x.com/oppcrx) . ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-IL-GLENVIEW ID 2026-185103 Line of Business OnePoint Patient Care Position Type Full-Time