Work Location:
Portland, Maine, United States of AmericaHours:
40Pay Details:
$115,440 - $173,160 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Human ResourcesJob Description:
The Senior Group Manager, Payroll oversees a large and significant multi-faceted operational function with overall accountability for providing strategic direction, guidance on a broad and diverse range of complex operational activities / analysis and/or specialized project support or services.
Depth & Scope:
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredOversees a large team completing processes / transactions / activities characterized by single to multiple step transactions limited systems and jurisdictions, higher volumes and/ or low to medium complexityAdvanced knowledge of the business and operational functions supportedWork focus time horizon is generally medium term with moderate focus on strategic planningRequires advanced process management knowledge and expert knowledge of the risk profile for team processes supported; strong knowledge in identifying, tracking and resolving gapsOversees management of team requiring workforce to decision on acceptable level of risk-Low to Moderate risk potential (loss/reputational) for functional areaActs as a team escalation contact for issues raised from other internal groups and partnersInvolves regular contact with cross-functional teams across TDBG or external contactsEducation & Experience:
Undergraduate degree required10+ years relevant experience requiredSound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own areaRequires general understanding of the overall function and/or businesses supportedOrganized self-starter with excellent analytical, problem-solving and time management skillsDetail oriented, high level of accuracy and ability to work independentlyStrong communication skills, both oral and writtenStrong PC skills including Microsoft Office, Excel, Access and PowerPointStrong customer orientation, interpersonal and communication skills to deal effectively with all levels of staffCustomer Accountabilities:
Designs and provides assigned service or functionality for the HR Operations functionSets service and control standards, implements and operates systems to monitor service deliveryOversees research, development and implementation of new processes, technologies or operating modelsDevelops and maintains working relationships with internal partners for the purposes of delivering optimal customer servicePrimary escalation points for significant risk matters / exceptionsLeads the end-to-end payroll tax function across North American entities, ensuring alignment with enterprise strategyProvides coaching and development to front line Specialists and People Managers in their teamProvides expert tax guidance to executive leadership, translating complex regulations into actionable insightsEnsures accurate, timely, and compliant execution of payroll tax operations, including reconciliations and financial integrationMonitors regulatory changes and leads proactive risk mitigation and compliance initiativesServes as the primary liaison with tax authorities; leads audit readiness and manages internal/external engagementsEstablishes and enforces governance frameworks, control standards, and decision logsDrives strategic projects and continuous improvement initiatives to enhance service delivery and operational efficiencyRepresents the function in system implementations, upgrades, and automation effortsLeads, mentors, and develops a high-performing team; oversees performance management and succession planningModels ethical leadership and fosters a culture of accountability, collaboration, and resilienceCollaborates with Finance, Legal, HR, and other internal partners to ensure seamless service deliveryOwns communication strategies for regulatory updates, process changes, and incident responsePartners with Global HR Services, Finance, Legal, and other key stakeholders to ensure payroll strategies are integrated into broader organizational initiatives. Represent Payroll in enterprise-wide projects and governance forumsChampions a respectful, inclusive, and performance-driven team culture. Empowers staff to meet evolving challenges, achieve operational targets, and grows professionally within the organizationLeads ongoing reviews of payroll procedures, controls, and documentation to ensure compliance with regulatory, audit, and business requirements. Drives enhancements that support scalability and future-readinessShareholder Accountabilities:
Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD’s operating model to maximize efficiency, effectiveness and scalePlans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordinglyExecutes on the annual business plan to deliver results aligned with business strategiesManages overall budget, revenue and expenditures, meets business objectives while increasing efficiency and effectivenessProactively identifies key business opportunities, researches and recommends enhancements / modifications, develops strategies to achieve recommendations and works closely with team to execute and implementMonitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertiseProtects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessaryKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEnsures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of ConductEmployee/Team Accountabilities:
Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brandConnects the alignment of colleague's contributions with the TD Shared Commitments Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things doneDemonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful resultsSustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcomeEnables colleague growth by encouraging colleague development to achieve career and business objectives, ensuring timely feedback, motivating appreciation and recognition to all colleaguesEnables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grows your personal leadershipFosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teamsLeads team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovationContributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results.Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TDFosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business resultsManages employees in compliance with all human resources policies, procedures and guidelines of conductPhysical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.