Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
Job Summary About the Role:We are seeking a detail-oriented and proactive Payroll Specialist with 1–2 years of experience in payroll processing, preferably within a high-volume environment. The ideal candidate will have strong analytical skills, proficiency in payroll systems, and the ability to manage payroll for large headcounts. Prior experience in the BPO industry is a plus.
Primary Job Responsibilities Key Responsibilities:Process end-to-end payroll for employees with high accuracy and timeliness.
Maintain payroll records and ensure compliance with company policies, local labor laws, and tax regulations.
Handle employee inquiries related to payroll, benefits, and deductions.
Validate attendance, overtime, leaves, and other payroll inputs from different sources.
Collaborate with HR, Finance, and Operations teams to ensure smooth payroll execution.
Generate payroll reports and provide analysis when required.
Assist in audits and statutory filings related to payroll.
Continuously identify and recommend process improvements for payroll efficiency.
About the Role:We are seeking a detail-oriented and proactive Payroll Specialist with 1–2 years of experience in payroll processing, preferably within a high-volume environment. The ideal candidate will have strong analytical skills, proficiency in payroll systems, and the ability to manage payroll for large headcounts. Prior experience in the BPO industry is a plus.
Key Responsibilities:Process end-to-end payroll for employees with high accuracy and timeliness.
Maintain payroll records and ensure compliance with company policies, local labor laws, and tax regulations.
Handle employee inquiries related to payroll, benefits, and deductions.
Validate attendance, overtime, leaves, and other payroll inputs from different sources.
Collaborate with HR, Finance, and Operations teams to ensure smooth payroll execution.
Generate payroll reports and provide analysis when required.
Assist in audits and statutory filings related to payroll.
Continuously identify and recommend process improvements for payroll efficiency.
Qualifications & Requirements:1–2 years of hands-on payroll processing experience.
English proficiency at B2 level (spoken and written) to communicate effectively with employees and stakeholders.
Experience in handling payroll for large headcounts (e.g., 500+ employees).
Familiarity with payroll systems / HRIS and MS Excel.
Strong attention to detail, organizational skills, and the ability to work under deadlines.
Knowledge of local tax laws and statutory compliance requirements.
BPO experience is an advantage.