**Overview:** Our Payroll Manager will oversee all payroll services for our permanent staff that service our associates and customers. We operate in all 50 states, Canada, and Puerto Rico. The Manager will provide guidance to our payroll team and manage relationships with important third-party service providers. The position will lead a team of 2 in North America and is supported by a team of 2 in our Gurgaon, India office. This team processes biweekly payroll for 3,500 employees in Canada, US, and Puerto Rico using the Oracle HCM payroll module. This position reports to the Director, Payroll Strategy and Systems. While the team is predominated located in Tacoma, Washington, this position is available to remote work environments. This position works closely with finance and operational leadership to evaluate and implement payroll solutions to minimize risk and maximize the profitability of the organization. **Location:** Remote **Key Responsibilities:** **Organizational and Management** + Oversee the career growth planning and development activities for department members + Providing timely and specific coaching to staff to contribute to their growth and development + Managing a team including payroll processors supporting our employees in their questions on pay within established SLA commitments on customer service + Monitoring changes in the areas of minimum wage, wage and hour law, sick leave, and other federal, state and local regulations. + Sharing expertise and practices to help ensure a highly competent and professional team + Creating an environment where team members are empowered to take ownership and make decisions + Ensuring information is shared in a clear, concise and collaborative manner + Making staffing recommendations including hiring and terminations; performing annual performance evaluations for team members **Technical & Analytical** + Managing payroll systems (Oracle Cloud HCM payroll) to ensure accurate payment of employees + Implementing and monitoring internal controls over payroll system + Creating and interpreting dashboards to identify, monitor, and resolve process inefficiencies + Creating ad hoc reporting and analysis as required by our leadership team + Developing a close working partnership with the IT, Finance, HR, Operations and other Payroll Services departments and help refine practices to obtain synergies and efficiencies + Managing projects and driving process change; researching and resolving compliance issues + Implementing benefit policy changes in a timely manner **Systems** + Resolution of all system issues during the payroll cycle + Setting up benefit and leave plans + Leading configuration decisions, requirements definition, testing, and implementation of new laws and regulations in our payroll systems + Resolving issues in our systems by working with our IT department to prioritize, understand, and resolve them **What you bring:** + Bachelor's degree in finance, Accounting, Business or related field + 5+ years finance related experience specific to payroll with 2+ years managing a team + Demonstrated experience running operations with high volume, multi-state payroll, and experience analyzing that data + Strong interpersonal skills, including persuasive written and verbal communication skills + Solid organizational and project management skills + Passion for providing excellent customer service + Demonstrated ability to work across multi-functional teams + Demonstrated ability to handle numerous tasks simultaneously and ability to adapt in a fast paced and ever-changing environment + Experience performing ad hoc analysis using advanced Excel including V-look ups, pivot tables, and other related software applications + Experience in Oracle HCM Cloud strongly preferred + Experience in other Oracle Payroll products required + CPP Certification preferred **Performance and personal competencies:** + Strong customer-oriented solution and advocacy mind-set. + Strong understanding of technology, and a willingness and ability to leverage data and analytics to derive creative, thoughtful solutions to payroll issues. + Demonstrates an understanding of the tradeoff between speed and perfection. + Confident and willing to express contrary opinions, while also being open to divergent opinions without being defensive. + Able to align the resources of the payroll services function to support business objectives. + Strong interpersonal and relationship building skills with a high degree of self-awareness. + Ability to identify and analyze operational needs with solid problem-solving abilities. + Experienced at providing mentorship in establishing vision and goals with a track record of developing team members. **Salary Range:** $92,000 - $115,000 annually, depending on experience and geographic location, plus eligibility for an annual bonus, subject to plan terms. Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds. **Benefits and Well-Being:** We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here. TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com , or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Since opening our first office over 30 years ago, TrueBlue has been dedicated to connecting people and work, changing lives, transforming businesses, and benefiting communities around the world. . Whether serving a small business on Main Street or a Fortune 500 company, we work hard to find the talent they need to succeed. Our well-known, established brands – PeopleReady, PeopleManagement (SIMOS, StaffManagement, and Centerline Drivers), and PeopleScout, each have a unique focus to serve our customers’ varied needs. As the world of work changes, so does TrueBlue. We are well-positioned with tremendous strengths and assets, including a unique combination of strong and established brands, proprietary technology, an expansive geographic presence, and a passionate team serving our customers every day. TrueBlue is The People Company™, and our shared values guide our success. We are Optimistic, believing in solutions through innovation and collaboration; Passionate, dedicated to making a positive impact; Accountable, empowering people to take responsibility; Respectful, valuing diverse views and teamwork; and True to who we are and to the needs of our clients. We are committed to making a lasting impact as we continue to adapt to the changing world of work.