The Payroll Manager – US is responsible for day-to-day operations, oversight and governance of the US payroll and employment tax portfolio within the PACE (Payroll, Automation & Customer Experience) organization.  This role is also responsible for leading and fostering proactive collaboration with customers and key internal and external business partners while driving operational excellence throughout the service delivery model. The leader for this role must demonstrate and have a proven track record for pre and post payroll audits and reviews that lead to accurate and compliant payroll operations while delivering outstanding customer service.  Strong background with and working knowledge of payroll regulations, labor and employment tax regulations, Federal and State Tax legislations, and applicable end-to-end activities encompassing payroll operations.

Must be able to work through ambiguity, be self-motivated with the ability to piece together facts and data necessary in order to identify issues, propose resolutions, make decisions and operationalize necessary change to improve operations and service delivery.  This leader must have a strong end-to-end mindset and understanding for all payroll operations, including the up and down stream impacts to payroll and employment tax operations.  A focus on continuous process improvement, through SOPs, systems, integrations, etc. is key to ensuring our tax operations remain cutting edge while our service delivery continues to delight our customer.

To be successful in this role, the Payroll Manager – US must to be a subject matter expert on wage and hour laws, payroll processing and associated compliance/regulations, Federal and State Tax legislation and regulations, with the ability to handle a large, complex payroll operation timely and accurately.  This individual must be an independent thinker with the ability to work with little day-to-day direction, while providing leadership, guidance and oversight to payroll staff and internal partners regarding payroll, employment tax actions, policies, and procedures.