Overview Deliver Payroll & Benefits administrative services at a consistently defined service level Responsibilities • Payroll Administration: 1. Confirm on all MSS change by cut-off date (for payroll eligible list of employee for the month) 2. Confirm system approval by cut off date (for time and leave data against eligible list of employee) 3. Quarterly incentive for payroll / Other one time input (Referral bonus) 4. Download attendance records for all eligible employees 5. Create summary of changes 6. Mass upload in Platinum system 7. Payroll trial run / final run (send payroll instructions to finance) 8. Auto trigger Payslip to all employee whose e-mail is listed (including personal id) • Bonus & Incentive Administration: 1. Prepare eligible name list to GBS Sales for achievement rate 2. Receive and consolidate sales achievement rate from GBS Sales 3. Calculate bonus pay amount and incentive pay amount 4. Upload sales incentive amount in HRMS 5. Upload bonys amount for payroll 6. Send sales achievement rate and amount • Benefits Administration: Statutory Benefits: 1. Validate auto-enrolments & deletions as required 2. Generate list of new employees/exits for the month for activation/deactivation on government bureau portal 3. Annual policy update in the system 4. Benefit calculation 5. Any employee-related change done through ESS & send document to HRA for validation Medical Check: 1. Generate EC report on list of eligible employees for medical check 2. Send the list of the vendor for generating link and cascading to all employees 3. Prepare annual centralized communication campaign and send to all LHR to cascade 4. Coordinate with the vendor for any report on utilization, common health conditions etc 5. Coordinate with vendor for payment fulfilment & reconciliation Flexible Benefit Reimbursement: 1. Prepare entitled employee name list 2. Allocate reimbursement amount to each eligible employee once in a year for auto-approval in the system 3. Act as Tier 0/1 query resolution Red Package: 1. Prepare red package name list 2. Transfer red package amount to business leads and send name list to business lead 3. Collect receipts and refund amount and send details to Finance Service Award: 1. Prepare entitled employee name list 2. Order service award per legal entity and seek approval 3. Receive invoices and arrange for Finance write off Expat Rental: 1. Prepare expat lease payment list 2. Check physical invoice sent by vendor against payment list 3. Submit and download payment request 4. Send payment request to Finance and attach invoice Health certificate 1. Trigger collation of changes in the hazard factor by department 2. Create a list of employees by potential hazard factor 3. Prepare company letter (to be shown at the hospital) with HR chop 4. Send to the manager for distribution to their DRs 5. Access health certificate report online 6. Examine health certificate and determine need to re-exam/transfer 7. Track and report completion by plant 8. Coordinate for vendor payment Commercial Insurance 1. Send reminder to all LHR to drive ESS update (Sep / Oct) 2. Administer centralized mail box / call support in case of no system access for employee to perform a self-update 3. Review the ESS update document and approve 4. Collate all necessary input from EC and coordinate with the vendor for the commercial insurance enrolment 6. Coordinate for vendor payment Qualifications • Bachelor's degree in related field • 2-3 years experience in HR Function, payroll and Benefits • Computer skills with proficiency in standard office software applications and exposure to HRIS systems. Advanced MS Excel capability is preferred. • Strong communication skills, both verbal and written • Customer service skills/focus, capability, willingness and tenacity to analyze service issues amid a dynamic environment and act on key actions to resolve issues and continually improve