Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
  As a Product Delivery Manager in Commercial Card, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
  Job responsibilities Develop consultative client facing content (relationship reviews, commercial card and B2B pitchbooks) along with product specific content to align with the overall value messaging Engage with Innovation Delivery Team leads around product commercialization to ensure internal artifacts meet sales and client management needs and that there is alignment across all products Manage weekly training forum ensuring training content is client centric and fit for purpose, hosting weekly calls, recording via zoom and posting for easy access Support Treasury Services Product Marketing engagements with Commercial Card, engaging subject matter experts to support campaign deliverables ensuring outcomes align with Commercial Card and B2B Payable objectives  Manage and curate Commercial Card product presences across databases (Sales Hub, OneSource SharePoint sites) for 30+ products  Leverage centralized product newsletter, Payment Readiness Weekly, to promote the Commercial Card agenda  Partner with Commercial Banking Market Readiness on product commercialization outputs Draft, package and align on Treasury Services Commercialization quarterly roadmap Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners  Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Knowledge and experience selling emerging payment solutions or treasury solutions particularly in go to market, product management, product marketing, communications, treasury management sales, or business to business sales  Strong writing skills and proven experience communicating key value messages across matrixed organizations along with ability to manage multiple projects and diverse engagements with focus on the details   Enthusiastic self starter with a willingness to operate a both highly strategic levels (defining customer problems, marketing, and positioning of solutions) and at tactical levels, such as making accessible product support resources via online solutions Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies  Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics