**All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Student Loan Repayment Program + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support + Pet Insurance* + Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense) **Our promise to you:** Joining AdventHealth Kissimmee is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full Time **Shift:** Days **Location:** 2450 NORTH ORANGE BLOSSOM TRAIL, Kissimmee, 34744 **The community you'll be caring for:** + Faith based & mission driven organization + Central Floridas premier multi-specialty medical group + Comprehensive Employee Benefits such as Educational Reimbursement + CREATION Health employee wellness and lifestyle programs + Positive working climate to support a work life balance **Your role** + Articulates comprehensive knowledge of general and specialized Transportation practices and performs and demonstrates to others. + Flexible to make changes as deemed necessary, i.e. schedule adjustment, or floating + Coordinates all programs related to transportation department + Regularly meets with customers about customer service (i.e. surveys) + Takes charge and responds appropriately to unexpected situations + Uses correct tone of voice, stance and non-defensive/offensive language + Will coordinate calls, maximizing efficiency by routing the closest transporter with the appropriate equipment + Facilitates incoming Transporter calls to assign/update/review calls + Maintains a minimal dispatch time for campus assigned throughout shift as set by management team + Performs other duties as assigned Qualifications **What You Will Need to Be Successful:** **Required:** + People Skills: Ability to understand customers' needs and respond to them in a pro-active, courteous, professional, and efficient manner. + Communication Skills: Ability to read, write, speak appropriately in English using good diction, and respond to people's needs in a pleasant and courteous way as perceived by the customer. + Technical Skills: Ability to operate stretchers, beds, and wheelchairs. For cost center 9623 must be able to type at least 20 wpm. Preferred: + Ability to input data in a timely manner. + Management potential, and ability to accept responsibility, exercise authority and function independently using effective written and verbal communications. + Ability to work well with others, using tact and diplomacy. + Ability to accept direction and respond to ever-changing matrix of Hospital needs. + Ability to use discretion when discussing confidential personnel related issues + High school Diploma or GED + Associate degree in business, healthcare, or related field, _OR_ two years supervisory experience **The Big Picture** The Patient Transportation Supervisor supervises, promotes, and coordinates the operations of the Transportation Department in a manner that will optimize efficiency, help achieve the mission and goals of the department and Hospital, reduce costs, and result in outstanding customer service. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Transportation **Organization:** AdventHealth Kissimmee **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25028990 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.