Shanghai, Shanghai, China's Mainland
13 hours ago
patient solution manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Principle Roles & Responsibilities / Accountabilities 主要职责/责任

通过学术平台建设等方式,促进学术水平发展,规范治疗观念和行为:

策略执行与转化:理解和执行中央市场部的目标、策略,推进项目落地执行;洞察区域治疗领域的客户需求和业务机会,制定属地化目标、策略和项目,推动执行并评估

区域学术平台建立:维护和发展本区域KOL;构建区域学术平台以及与医生组织合作开展学术活动,提高医生的规范化治疗的观念和行为;配合医学部主导的临床研究的协作需求

协助前沿医学信息传递:配合内部团队如客户交互,医学等部门的学术活动,在符合公司合规的前提下,协助传递前沿医学和科学进展

精准诊疗的开展:结合治疗领域的特点推进早筛早诊、基因检测等精准诊疗手段的开展,使患者更多获益

区域团队能力提升:促进区域团队专业能力的提升;萃取优秀案例以传播复制

探索更多业务机会并尝试:

开展患者教育:在与医院合作开展患者教育之外、配合MCE进行DTP药房、互联网医疗组织、患者组织等进行多渠道、多形式的患者教育,持续创造、提升患者体验和疾病认知水平创新支付落地:协助公司相关部门共同引入社商保合作伙伴、创新支付和创新渠道,降低患者的经济负担,提高药物的可及性;在公司相关部门统筹下,和相关第三方合作进行宣讲,提高目标客户对创新支付的知晓率和了解度探索更多业务机会:结合负责区域和治疗领域特点,挖掘新的业务机会并尝试实践;打破公司内部门、区域、治疗领域的藩篱,挖掘新的业务机会点。如配合MCE/HKA的DTP药店管理,以创造更好的患者粘性和体验;和医院、专家合作建立跨区域、常态化的患者转诊通道,方便患者治疗的延续性和便利性;结合医疗行业的政策变化、新风口和业务模式,协助公司有关部门寻求合作可能

与医院相关方合作,共同推进医院管理和学科发展:

医院管理:在HKA/MCE统筹下,根据区域和专科领域特点,与医院管理层、药剂科、医保办、医务处等科室领导开展相关主题研讨会,如DRG、DIP、NRDL、三医联动、社商保、肿瘤药品合理用药监测等主题,协助医院和专科管理质量提升

Qualification and Experience 能力与经验

Years of Working Experience工作年限 :

2-5+ years sales representative experience within pharmaceutical industry/2-5年以上医药行业销售经验

Education/Qualifications教育程度/所获资格证书

University Degree and above/本科及以上学历RDPAC qualification within probation/在试用期内通过RDPAC考试Pass all Roche mandatory training courses before required timeline within probation/在试用期内完成罗氏所有必修课程

Leadership Competencies领导者胜任力

Take genuine interest in people / 我对员工付出真正的关怀Listen carefully, tell the truth and explain “the why” /我仔细倾听、坦诚直言并解释“为什么”Empower and trust people to make decisions /我授权并信赖员工作决定Discover and develop the potential in people /我发现并开发员工的潜力Strive for excellence and extraordinary result  /我追求卓越和非凡的业绩Set priorities and simplify work/我设定事务的优先顺序并简化工作Congratulate people for a job well done/我对工作出色的员工表示祝贺

Job Required Competencies岗位所需胜任力

Sales Achievement & Business Development业绩达成及业务发展Selling skills销售技巧Product knowledge产品知识Industry & Disease/Therapeutic area knowledge医药行业及疾病/治疗领域的知识Customer management客户管理Teamwork团队合作精神Sales Force Effectiveness and capability development 销售有效性及能力发展

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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