Patient Services Specialist – On‑Site (Westerville, OH) Primary Location: Westerville, OH 43082 Placement Type: Contract‑to‑Hire Expected Interview Date: March 2, 2026 Expected Start Date: March 16, 2026 Position Overview We are seeking an experienced Patient Services Specialist to support a busy outpatient office in Westerville, Ohio. The ideal candidate will have a strong background in front desk operations, patient interaction, and high‑volume medical environments. This role requires exceptional customer service, professionalism, and the ability to multitask efficiently. The selected candidate must be flexible and able to provide coverage across two Westerville offices and two Delaware offices. Schedules will be provided ahead of time, but the candidate must be willing to fill in on short notice. Key Responsibilities + Greet patients warmly with eye contact, a smile, and a positive attitude. + Assist new patients with paperwork and answer questions as needed. + Complete patient registration, verify demographics, and ensure accuracy. + Perform insurance verifications and authorization tasks. + Collect co‑pays and follow proper payment guidelines. + Deliver excellent customer service both in person and over the phone. + Support daily front‑office operations to ensure efficient patient flow. Minimum Qualifications + 1+ year of experience in a medical front desk, general front‑desk, or customer service role. + Strong interpersonal communication skills. + Ability to manage a heavy workload in a busy environment. + Proficient in computer and data‑entry skills. Preferred Qualifications (Nice to Have) + Experience with EMR systems. + Knowledge of insurance processes and terminology. + Experience collecting co‑pays. + Familiarity with entering and updating patient demographics. Work Schedule – Westerville Office Hours + Monday: 10:00 AM – 7:00 PM + Tuesday: 7:00 AM – 4:00 PM + Wednesday: 10:00 AM – 7:00 PM + Thursday: 8:00 AM – 5:00 PM + Friday: 7:00 AM – 4:00 PM Compensation + Pay Rate: $18.00 per hour Compliance Requirements + background check required. Job Type & Location This is a Contract to Hire position based out of Westerville, OH. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Westerville,OH. Application Deadline This position is anticipated to close on Mar 9, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.