Job Summary Patient Services Coordinator III 🌟 Be the Heart of Patient Care at Novant Health Position: Patient Services Coordinator IIILocation: Winston Salem, NC Department: Neuro Spine ClinicShift: Full Time M-F 8:00am – 5:00pm At Novant Health, we believe that exceptional care begins with exceptional people. As a Patient Services Coordinator III, you'll be the first friendly face our patients see, ensuring their journey through our healthcare system is smooth, efficient, and compassionate. What You'll Do: + Accurately record patient demographics, insurance details, charges, and collections. + Schedule appointments promptly and efficiently. + Cross-train in various administrative support functions to enhance patient experience. + Deliver remarkable service in every interaction. What We're Looking For: + Education: High School Diploma or GED. + Experience: At least one year of clerical experience in a medical office setting. + Skills: Proficiency in medical office software, especially EPIC systems; knowledge of medical terminology; excellent communication and organizational skills; ability to adapt to changing priorities. What You’ll get. + Competitive benefits package. + Opportunities for career advancement. + Tuition reimbursement and loan forgiveness programs. + A diverse and inclusive workplace committed to delivering remarkable healthcare. Be a part of a team where your contributions truly matter. At Novant Health, every role is vital in providing the best care to our communities. Responsibilities It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. + Our team members are part of an environment that fosters team work, team member engagement and community involvement. + The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. + All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". Qualifications + Education: High School Diploma or GED, required. + Experience: One year of clerical experience in medical office setting, required. + Other related experience may be considered in lieu of medical office experience. + Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. + Additional skills preferred: Proficient in use of all computer software utilized in practice. Job Opening ID 81253