Job Description Insight Global Health is seeking a Patient Service Coordinator/Medical Assistant (PSC/MA) to support outpatient operations through a 0.50 FTE Medical Assistant and 0.50 FTE Patient Service Coordinator split. This centralized position works across specialty centers in Bethesda, MD to maintain efficient clinic flow and deliver exceptional customer service to patients, providers, and internal staff. Responsibilities include directing and monitoring patient flow, ensuring timely room placement, providing cross‑coverage for full‑time MA and PSC roles, obtaining and recording vital signs, preparing patients and exam rooms for visits and procedures, adhering to aseptic and infection control standards, operating clinical equipment, and performing phlebotomy when needed. The role includes collecting and processing specimens, recognizing and responding to emergencies including administering CPR, assisting patients with mobility and transfers, maintaining and stocking clinic rooms, handling prescription refill requests and messages, and properly disposing of linens and biohazard materials. Additional duties include managing the room assignment grid for clinic providers, independently resolving room and flow issues, supporting medical records preparation, providing telemedicine triage, completing full-time MA functions during absences, and performing other delegated tasks to support smooth clinic operations. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements High school diploma or equivalent Completion of an accredited Medical Assistant training program Certified/Registered MA (CMA, AAMA, RMA, AMT, NAHP) or ability to obtain within 180 days Current CPR certification (AHA or Red Cross) EPIC experience