Patient Service Specialist - Medical Front Office Job ID 337646 Experience (Years) 1 Category Administrative - Administrative Services Street Address 7600 Burnet Road, Suite 560 Overview

Baylor Scott & White Institute for Rehabilitation

Location: Austin, TX (Burnet)

 

 Patient Service Specialist (PSS) 

 

 Hours: vary between Monday - Friday 7am - 7pm

 

Full Time

 

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 -$25 per hour based off experience

 

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

Health, Dental, and Vision insurance; Life insurance; Prescription coveragePaid Time Off (PTO) and Extended Illness Days (EID)A 401(k) retirement plan with company matchShort and Long Term DisabilityPersonal and Family Medical LeavePSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients, complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report, and other task as needed. This position requires travel to multiple clinics.

Greets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking deposits Qualifications HS diploma or GED is required

Preferred Experience

Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration Additional Data

Equal Opportunity Employer including Disabled/Veterans