Patient Service Specialist - Medical Front Office Job ID 336070 Experience (Years) 1 Category Administrative - Administrative Services Street Address 711 West 38th Street, Suites B3 & B4 Min USD $21.00/Hr. Max USD $21.00/Hr. Overview

Baylor Scott & White Institute for Rehabilitation

Austin, TX

 

 Patient Service Specialist (PSS)

 

 Hours: vary M- F between 7am - 7pm

 

 PRN – Float

 

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage: W38th, Red River, Far West, Northcross, SW290, Bee Caves, and Lakeway

  

PRN rate: $21.00 per hour 

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

Greets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking deposits Qualifications HS diploma or GED is required

Preferred Experience

Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration Additional Data

Equal Opportunity Employer including Disabled/Veterans