Position: Patient Service Specialist - Float
Location: Will travel to clinics in the area as a Float PSS
Home Clinic: 20 North Smith Street, Palatine IL 60067Type of Employment: Part Time
Schedule: Weekdays (2 evenings until 7pm)
Compensation: $18.00 - $21.00 hour
Why Join Us:
Comprehensive benefits package and company matching 401(k) plansIndustrywide unmatched continuing education (CEU) program with unlimited access to CEU courses, national certifications and moreIndefinite student debt benefit programCompetitive compensation with annual performance reviews
Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment. Front desk operations include but are not limited to answering phones, scheduling, insurance verifications, faxing/scanning, and quality assurance.
When patients enter our outpatient physical therapy center in Elgin, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications
Minimum:
High School Diploma or GED1 Year of Medical Office ExperiencePreferred:
Insurance Verification Experience1 Year of Front Desk ExperienceAdditional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans