Patient Service Specialist Job ID 356932 Experience (Years) 0 Category Administrative - Administrative Services Street Address 1375 South Lapeer Road Min USD $15.00/Hr. Max USD $19.00/Hr. Overview

Patient Service Specialist

Lake Orion, MI

 

 

Location: 5 South Lapeer Rd. suite 209, Lake Orion, MI 48360

Position Type: Part Time

Schedule: Weekdays, M-F

Compensation: $15.00 - $19.00 based on experience 

 

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities

 

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications

Minimum Qualifications:

High School Diploma or GED required

Preferred Qualifications:

1 Year of Medical Office Experience Insurance Verification Experience 

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

 

Equal Opportunity Employer/including Disabled/Veterans