Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic. **A caregiver in this position works 8:30am to 5:00pm. One evening will be required from 11:30am to 8:00pm. Rotations include a weekend, either Saturday or Sunday, once a month.** A caregiver who excels in this role will: + Provide professional nursing care in an ambulatory setting. + Assess health status, complete nursing assessments, perform telephone triage and establish care plans. + Administer medications and treatments. + Initiate CPR and other emergency measures. + Notify the physician and/or Licensed Independent Provider (LIP) of abnormal findings. + Assist with specialized diagnostic procedures, therapeutic procedures and specialized patient care equipment. + Develop, evaluate, adapt and document health education and provide it to patients and families. + Cover other nursing roles within the department. + Travel within the region to support physician clinics and surgical procedures, as needed. Minimum qualifications for the ideal future caregiver include: + Graduate from an accredited school of Nursing + Current state licensure as a Registered Nurse (RN) + Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross + One year of recent experience as an RN OR LPN, Medical Assistant and/or other unlicensed clinical healthcare experience if applicant is a current Cleveland Clinic caregiver in an ambulatory setting transferring into an RN role but remaining in the same current ambulatory Cleveland Clinic setting OR a current Cleveland Clinic caregiver in a clinical role within the same specialty area transferring into an ambulatory area + Cancer-specific certification or demonstrated ongoing qualifying education Preferred qualifications for the ideal future caregiver include: + Bachelor's of Science in Nursing (BSN) **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities