Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Patient Service Specialist for our Vascular Department, you will provide comprehensive, proactive and 'Patient First' customer service to our patients and visitors through the entirety of their visit and ensure their needs are met. Patient Service Specialists manage a wide variety of patient requests including appointment scheduling, patient registration, wayfinding and other general questions. It's vital that our Patient Service Specialists make positive first impressions on patients and visitors, ensure stellar and efficient patient experiences, reduce financial loss and ensure compliance. **A caregiver in this role works days from 8:00 a.m. - 5:00 p.m.** A caregiver who excels in this role will: + Provide a comprehensive, proactive and 'Patients First' experience for patients and visitors. + Investigate, triage and resolve patient issues using the established HEART model. + Create a welcome and professional environment, interact with patients and ensure stellar patient experiences. + Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. + Enter and maintain confidential patient information. + Recruit, enroll and educate patients on MyChart and Appointment Pass. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an Associate's Degree and one year of experience OR a Bachelor's Degree + Working knowledge of PC window applications sufficient to input and retrieve data + Ability to perform basic math sufficient to process insurance co-pays Preferred qualifications for the ideal future caregiver include: + Knowledge of medical terminology + Previous medical office experience + Computer keyboard skills + Customer service experience in a medical setting Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ **Physical Requirements:** + Dexterity sufficient to operate a PC and other office equipment. + Requires extended periods of standing, walking or sitting. + Good visual acuity through normal or corrected vision. + Must be able to navigate various locations and function in a fast-paced, hectic environment. + Ability to lift and transport up to 25 pounds. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities