Description

Medical office position responsible for front office processes in the physician practice

2503023603

Greeting patients entering the physician practiceAnswering office phones, making appointments, confirming appointments and rescheduling when necessaryChecks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling processCollects co-pays and posts chargesCharge entry and patient balance processingDistributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal

Qualifications

Education: 

High school diploma/GED required with completion medical office assistant program preferred

Certification: 

Prefer healthcare management/administration certification

Experience: 

Two years of customer service experience, preferably in a medical office setting

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