Every day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut We provide rehabilitation services across the continuum acute care hospitals long term care facilities sub acute rehabilitation homecare outpatient centers and in community settings such as senior centers work sites and schools and colleges We offer over outpatient locations with a variety of specialists including oncology womenrsquos health sports medicine physical therapy occupational therapy and speech language we are known for our commitment to high quality customer focused outcomes Position DescriptionThe Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience The PSR performs a variety of secretarial billing and clerical duties to includeUtilizing the electronic medical record EMR to schedule follow up and specialty appointments and process patient chargesCoordinating referralsPreparing the proper paperwork and collecting pertinent patient informationAnswering phonesProvides administrative support to the office staffRequires understanding of Rehab procedures and patient history requirements for Rehab proceduresEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkHartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut We provide rehabilitation services across the continuum acute care hospitals long term care facilities sub acute rehabilitation homecare outpatient centers and in community settings such as senior centers work sites and schools and colleges We offer over outpatient locations with a variety of specialists including oncology womenrsquos health sports medicine physical therapy occupational therapy and speech language we are known for our commitment to high quality customer focused outcomes Position DescriptionThe Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience The PSR performs a variety of secretarial billing and clerical duties to includeUtilizing the electronic medical record EMR to schedule follow up and specialty appointments and process patient chargesCoordinating referralsPreparing the proper paperwork and collecting pertinent patient informationAnswering phonesProvides administrative support to the office staffRequires understanding of Rehab procedures and patient history requirements for Rehab proceduresHigh school diploma or equivalent required Associates or Bachelorrsquos degree in a clinical or business field preferred years in medical or healthcare office knowledge of healthcare terminology insurance authorization and benefitsProficiency in healthcare terminology and billing practices experience with obtaining authorization and benefitsBilingual highly preferredWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balanceHigh school diploma or equivalent required Associates or Bachelorrsquos degree in a clinical or business field preferred years in medical or healthcare office knowledge of healthcare terminology insurance authorization and benefitsProficiency in healthcare terminology and billing practices experience with obtaining authorization and benefitsBilingual highly preferredWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance