Greenville, SC, 29602, USA
1 day ago
Patient Service Representative
Description We are looking for a dedicated Patient Service Representative to join our team in Greenville, South Carolina. This Contract-to-Permanent position offers an excellent opportunity to contribute to the healthcare industry by providing exceptional support to patients and ensuring their needs are met efficiently. You will play a vital role in delivering outstanding service through effective communication and organizational skills. Responsibilities: • Manage a high volume of inbound and outbound calls daily, ranging from 60 to 80 calls. • Deliver excellent customer service by addressing patient inquiries and resolving issues promptly. • Perform accurate data entry tasks to maintain patient records and documentation. • Assist patients with scheduling appointments and coordinating their healthcare needs. • Collaborate with team members to ensure seamless patient registration and service delivery. • Provide guidance and support to patients navigating healthcare processes. • Uphold confidentiality and adhere to healthcare compliance standards. • Maintain an attentive demeanor and ensure a positive experience for patients during every interaction. Requirements • Previous experience in patient scheduling, patient services, or related roles. • Strong customer service skills, particularly in a call center environment. • Proficiency in handling patient registration and appointment coordination. • Excellent communication skills, both verbal and written. • Ability to manage multiple tasks efficiently in a fast-paced setting. • Familiarity with healthcare systems and compliance regulations. • High attention to detail and accuracy in data entry. • Demonstrated ability to provide empathetic and detail-oriented support to patients. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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