Excellence Safety Caring IntegrityWhat do you valueJoin us at The Hospital of Central Connecticut as we live our values every day As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care Come be part of something specialThe Hospital of Central Connecticut is an acute care community teaching hospital we provide comprehensive inpatient and outpatient services in general medicine and surgery as well as a wide variety of specialties Staffed by our talented team of leading professionals The Hospital of Central Connecticut provides a wide array of services throughout the region caring for patients from birth through the end of lifeJob Summary Under the direction of the Site Supervisor andor Department Director the Patient Representative performs a variety of secretarial billing and clerical duties Responsibilities include utilizing the electronic medical record EMR to schedule initial evaluations and follow up appointments and process patient charges coordinating referrals preparing the proper paperwork and collecting pertinent patient information answering phones performing other related duties as assigned The Patient Representative provides support to the clinical staff to provide optimum service to patientsExcellence Safety Caring IntegrityWhat do you valueJoin us at The Hospital of Central Connecticut as we live our values every day As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care Come be part of something specialThe Hospital of Central Connecticut is an acute care community teaching hospital we provide comprehensive inpatient and outpatient services in general medicine and surgery as well as a wide variety of specialties Staffed by our talented team of leading professionals The Hospital of Central Connecticut provides a wide array of services throughout the region caring for patients from birth through the end of lifeJob Summary Under the direction of the Site Supervisor andor Department Director the Patient Representative performs a variety of secretarial billing and clerical duties Responsibilities include utilizing the electronic medical record EMR to schedule initial evaluations and follow up appointments and process patient charges coordinating referrals preparing the proper paperwork and collecting pertinent patient information answering phones performing other related duties as assigned The Patient Representative provides support to the clinical staff to provide optimum service to patientsHigh School Diploma or equivalent requiredBasic math and computer operating skills requiredPast experience working in medical office highly preferredCritical Success Factors Exemplary customer service skills Excellent interpersonal written and verbal skills are required Ability to work and handle a fast paced diversified working environment Knowledge of medical terminology and outpatient third party reimbursement preferred Requires effective organizational and interpersonal skills needed for anticipating and reacting to various needs of both patients and medical personnel Ability to multi task and address multiple priorities simultaneouslyThe Hospital of Central CT is part of Hartford HealthCare a system that includes acute care hospitals a comprehensive Behavioral Health Network Home Care services Senior Services and an extensive Medical Group network Hartford HealthCarersquos unified culture enhances access affordability equity and excellence Its care delivery system of over employeesmdash in more than locations serving towns across Connecticut offers unparalleled expertise touching more than lives every single day Here yoursquoll learn grow and contribute to healing and health as part of one of Connecticutrsquos premier health systems No matter where you work in the Hartford HealthCare system youre connected to the team thats redefining care Start herewhere every moment mattersHigh School Diploma or equivalent requiredBasic math and computer operating skills requiredPast experience working in medical office highly preferredCritical Success Factors Exemplary customer service skills Excellent interpersonal written and verbal skills are required Ability to work and handle a fast paced diversified working environment Knowledge of medical terminology and outpatient third party reimbursement preferred Requires effective organizational and interpersonal skills needed for anticipating and reacting to various needs of both patients and medical personnel Ability to multi task and address multiple priorities simultaneouslyThe Hospital of Central CT is part of Hartford HealthCare a system that includes acute care hospitals a comprehensive Behavioral Health Network Home Care services Senior Services and an extensive Medical Group network Hartford HealthCarersquos unified culture enhances access affordability equity and excellence Its care delivery system of over employeesmdash in more than locations serving towns across Connecticut offers unparalleled expertise touching more than lives every single day Here yoursquoll learn grow and contribute to healing and health as part of one of Connecticutrsquos premier health systems No matter where you work in the Hartford HealthCare system youre connected to the team thats redefining care Start herewhere every moment matters