Brussels, BEL
11 hours ago
Patient Management Technical Consultant
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** In this unique role, you will be responsible for the deployment, commissioning, and maintenance of our Care Systems (PCS) portfolio in hospitals and medical practices. This portfolio includes both hardware devices—such as the Medtronic Smart Sync Device Manager (our tablet-based solution for wireless interrogation and programming of pacemakers, defibrillators, and cardiac rhythm recorders) and patient transmitter solutions (MyCareLink and Relay bedside transmitters, as well as the MyCareLinkHeart App)—as well as web-based services for remote monitoring and follow-up of cardiac devices, including Medtronic CareLink, CareLink Express, FocusOn, BeConnected, Discovery Link, Triage HF, and Mainspring. You will report to the Technical Consultant Manager for Belgium & Luxembourg. This role requires you to travel at least 40% of the time throughout Belgium. **Responsibilities may include the following and other duties may be assigned:** + You support our CRM (cardiac rhythm management) field teams and our international IT deployment team with the technical introduction, commissioning, and maintenance of the PCS products, according to the local business plan + You actively contact the relevant contact persons on site in hospitals and practices, discuss the requirements for implementation and organize their implementation through to the final commissioning. In addition, you will support the users during operation, with software updates and troubleshooting + Initially, you will focus on the delivery of our deployment targets for the SmartSync Device Manager across your geography. Building on your deployment and maintenance experience, you will be able to evolve into a technical subject matter expert for PCS products and services and act as single point of contact for our field teams. Over time, you will have the opportunity to participate in market development efforts and manage specific project to increase adoption of our PCS portfolio, acting as internal/external advocate for the PCS value propositions + The position is home office-based and requires frequent field work on site at the users (about 60%) **Required Knowledge and Experience:** + Bachelor’s degree in IT, Networks, or a related Engineering discipline + Minimum of 2 years’ experience in IT networks + Solid technical background, preferably in IT + Fluency in Dutch and English, with strong working knowledge of French + Proven ability to work effectively under pressure; enjoys independent project management and excels at self-managing time and priorities + Professional experience in a similar field, such as application specialist, product technician, IT hardware support, or IT consultancy; experience in the healthcare or MedTech sector is preferred We value candidates with a Master's degree in IT networks or Engineering. **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will… + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com
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