Responsibilities

Position Summary:

The Patient Logistics Coordinator performs on activities delegated by the Transfer Center RN and Patient Logistics Manager to facilitate the appropriate placement of patients within Dignity Health GSSA and specialized facilities. The incumbent uses effective interpersonal skills in all interactions involved with the position including the explanation of care needed as directed by the Transfer Center RN, sending physician, or receiving physician. This position assists with the process of efficiently and effectively coordinating movement of patients throughout the designated Dignity Health facilities and in specialize care facilities; specifically inpatient psychiatric. The Patient Logistics Coordinator assists in implementing the transfer of care plan through effective communication with care providers and administration.  Reports to the Patient Logistics Manager.

Core Duties:

Works independently to facilitate the placement of patients as directed by the Patient Logistics Manager, Patient Logistics RN, and physician ordersFacilitates the transfer of patients to the appropriate facility and unitIdentifies potential problems and brings them to the attention of the Supervisor, ANS, and/or Leadership to prevent and/or resolve barriers to timely placement and/or transfer of patients throughout the acute care settingCommunicates with referring and receiving facility staffs to ensure timely placement of patients to the appropriate level of care and unitDocuments activities clearly and accurately to promote effective communication with members of the care team, including Transfer Center, Hospital EDs, Hospital Units, Leadership, and receiving facilities.Uses effective communication skills with colleagues, customers, physicians, and care team members, both internal and external to facilitate the timely placement of patientsWillingly provides and accepts direct, constructive feedback to and from colleaguesVerbalizes knowledge and support of Dignity Health and department Mission and Vision statements.Exhibits a customer oriented philosophy that emphasizes both internal and external relationships focusing on customer, vendor, and patient expectations and strives to exceed themActively participates in, and encourages others to utilize creative and innovative approaches to accomplish dutiesPerforms duties in a self-directed manner with minimal supervision or direction

We offer the following benefits to support you and your family:

Health/Dental/Vision InsuranceFlexible spending accountsVoluntary Protection: Group Accident, Critical Illness, and Identity TheftAdoption AssistanceFree Premium Membership to Care.com with preloaded credits for children and/or dependent adultsEmployee Assistance Program (EAP) for you and your familyPaid Time Off (PTO)Tuition Assistance for career growth and developmentRetirement ProgramsWellness Programs
Qualifications

Minimum Qualifications:

MA, LVN, or equivalent experience in a health care settingProven proficiency with all Microsoft Office applicationsExcellent verbal and electronic communication stills, including professional telephone and email etiquetteExperience in health care setting with at least 1 year in an acute hospital setting; preferably in bed placement capacityMust have the ability to coordinate effectively with a variety of customers including providers, hospital and office staff, health plans, medical groups, internal departments, community resources, and peers.Knowledge of levels of care and basic medical terminologyAbility to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environmentAbility to multi-task and prioritize Detail orientedExcellent organizational and communication skills and ability to meet timeframesAbility to learn quickly and retain complex informationFlexible and adaptable to change

Preferred Qualifications:

2+ years working in a healthcare setting

Familiarity with Cerner and TeleTrackingOverview

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.