Patient Logistic Specialist
HCA Healthcare
**Description**
Introduction
Do you have the career opportunities as a(an) Patient Logistic Specialist you want with your current employer? We have an exciting opportunity for you to join HCA Memorial Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
**_Note: Eligibility for benefits may vary by location._**
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Logistic Specialist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
**Job Summary and Qualifications**
The Patient Logistic Specialist (PLS) role uses knowledge and experience to facilitate the transfer, transport, and placement of patients for all HCA facilities within the markets served. The position collects clinical information relative to a patient movement request, and then facilitates the patient’s placement by matching the patient’s clinical needs to the facility with bed capacity and service capability; including collaboration for appropriate bed placement within the facility in accordance with the current transfer center processes. The PLS demonstrates initiative and problem-solving skills while working with multiple and various departments within each hospital to foster relationships with referring facilities, physicians, and hospital staff. The position works closely with the leadership team at each facility to identify, trend, and report barriers to patient throughput and patient safety, for optimal clinical outcomes for the patient. This position will use customer service skills and professional communication standards to positively interact with peers, customers, and supervisors.
What you will do in this role:
+ Respond to phone calls with a sense of urgency and demonstrating good customer service skills
+ Gather initial information required to open new case/call(s) and prepare clinical information/packet which is to provide to the clinicians for assessment and next steps in advancing patients care.
+ Establish and maintain a high degree of awareness and knowledge of facility medical staff, services and specialized programs.
+ Help to locate available resources and coordinates information to support patient disposition and or admissions to appropriate unit/facility
+ Maintain active inventory of bed availability within the community for non-HCA bed placements and admissions
+ Responsible for accepting, tracking and facilitating hospital transfers and transports telephonically and via computer applications.
+ Provide updates to customers on status of patient case(s), i.e. assessment status and bed placement requests
+ Assist to schedule and prioritize discharge transports and support the Patient Logistics Center by assuring rapid response to requests for services (where applicable)
What qualifications you will need:
+ Associate degree or higher preferred
+ Prefer experience in a healthcare setting. (Acute Hospital, Outpatient Clinic or Practice etc.)
+ Prefer experience in Behavioral Health (example Behavioral Health Tech)
+ Possess good communication skills, verbal and written.
+ Possess good organization skills and able to act on multiple tasks.
+ Proficient and understands medical terminology
Scheduling Requirements:
+ 12 Hour Shifts - Required
+ Flexibility in scheduling - Required
+ Rotating Weekends - Required
+ Holiday Shifts – Required
+ Must live within 60 miles of a Patient Logistics Center Facility -PLC Locations include; Madison, TN 37225, Richmond, VA 23225, Jacksonville, FL 32216, Tamarac, FL 33321, Plano, TX 75075 or Denver, CO 80237- Required
HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleledresources and opportunitiesto reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education andcareer advancement opportunities, every person has a solid foundation for success. Nashville is also home to ourExecutive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Logistic Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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