You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006. And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital.Learn more (https://www.billingsclinic.com/about-us/) about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.Click here (https://www.billingsclinic.com/careers/employee-benefits/) for more information ordownload the Employee Benefits Guide (https://ncstoragemlbillings.blob.core.windows.net/public/2021%20Billings%20Clinic%20Staff%20Benefits%20Guide.pdf) . Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here (https://www.billingsclinic.com/campaign-landing-pages/magnet/) to learn more! Pre-Employment Requirements All new employees must complete several pre-employment requirements prior to starting. Click here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more! Patient Financial Services Coordinator (Full-time) PATIENT FINANCIAL SERVICES - 120.8855 (ROCKY MOUNTAIN PROFESSIONAL BUILDING) req10356 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt) Starting Wage DOE: $26.37 - 32.97 The Patient Financial Services Coordinator II provides leadership to the staff in one or more areas of the Patient Financial Services Department. The position is responsible for supervision of the staff and the daily operations of the Patient Financial Services Department. The Supervisor is responsible for personnel management, orientation and training, and ongoing education for staff. This position ensures compliance to governmental, departmental, and other regulatory requirements, policies, and procedures. The Patient Financial Services Supervisor participates in departmental planning, budgetary compliance, development of policies and procedures, and adherence to quality indicators. The Supervisor is responsible for maintaining information management systems utilized by the Patient Financial Services Department. This position is responsible to act in the absence of the Patient Financial Services Manager. Essential Job Functions • Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and Patient Financial Services Department. • Responsible for directing and coordinating the day-to-day activities for the Patient Financial Services staff, establishing priorities, and assigning workloads. • Responsible for personnel management including interviewing, hiring, orientation and training, performance appraisal, promotion, counseling, and disciplinary action. • Conducts regular staff meetings, directs orientation and training of new staff and provides on-going education to staff due to staff needs, regulation changes, upgrades to applications and organizational goals. • Oversees Systems Analysts in the planning and design of business solutions and resources needed to meet business goals, implementation, and management of system configurations. Maintains applications or information management systems utilized by the department, continually updating files, updating, and training staff. Coordinates with Information Services in the design, update, scheduling, and problem resolution of information systems used by the department. • Provides input in analyzing needs of the department, participates in budgetary process, and participates in maintaining budgetary compliance. • Prepares and analyzes reports on the status and efficiency of the department utilizing various reporting tools including report writers and query. Takes corrective actions based on outcome of reports. Reports and analysis may be needed for senior management decision processes. • Participates in the development and maintenance departmental policies and procedures and process improvement issues. • Responsible for coordination with outside agencies for collection of outstanding accounts including accounts requiring legal action and testifying in court. • Utilizes performance improvement principles to assess and improve quality. • Identifies needs and sets goals for own growth and development; meets mandatory organizational and departmental requirements. • Maintains competency in organizational, departmental, and outside agency safety standards relevant to job performance. • Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education • Four (4) Year / Bachelor’s Degree in related field Experience • Three (3) years of Billings Clinic patient accounts or health care related experience preferred • Two (2) years of leadership or supervisory experience preferred Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more atwww.billingsclinic.com/aboutus (https://www.billingsclinic.com/about-us/) Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.