Back PATIENT FINANCIAL NAVIGATOR - RAD THERAPY ADMINISTRATION Category: Office Support Services Location: Wausau, WI Job Schedule: FULLTIME Job Number: 84358 Apply To Job

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.

Aspirus Regional Cancer Center in Wausau, WI is seeking a PATIENT FINANCIAL NAVIGATOR to join our RAD THERAPY ADMINISTRATION  team!

The Patient Financial Navigator is accountable for assisting patients and caregivers to deliver a true advocacy experience that focuses on delivering clear and accurate information about each patient's financial obligations and potential assistance options available in a responsive and proactive manner. The Patient Financial Navigator will work with patients and the insurance company representative to overcome insurance delays, to verify access to secondary insurance networks, as well as patient assistance agencies as necessary to help patients in meeting their financial needs and obligations. 

HOURS: Full-Time or 1.0 FTE, 80 hours every 2 weeks. 

Experience/Qualifications

Associate Degree required, 4 year Bachelor's Degree preferred.Knowledge of medical terminology desired.Greater than 2 years of experience in hospital admissions/patient access, registration, business office, financial counseling and/or insurance related field.Professional demeanor, appearance, and telephone manners are essential.Self-starter with strong analytical and organizational skills.Must have experience with EHR/EMR, Microsoft Outlook, Basic Computer Skills, and Basic Office Equipment.Ability to read and understand insurance terminology, verify insurance coverage quotes and the ability to understand and calculate reimbursement percentages.Ability to complete work with interruptions and time pressures, be accurate and detail-oriented in all work products, and prioritize and meet deadlines.Must have good oral and written communication skills.Expected to work extended hours to meet deadlines, attend meetings, and to cover longer hours of operation as needed.In-depth knowledge of financial counseling process, patient assistance programs, and charity care qualification.Adhere to corporate policies and guidelines for Patient Rights, HIPPA, regulatory and corporate compliance requirements.In-depth knowledge and application of insurance company policies and requirements related to patient financial requirements and obligations.

Employee Benefits

Full benefits packages available for part- and full-time status.PTO accrual from day one!Generous retirement plan with match available.Wellness program for employees and their families.

Aspirus Wausau Hospital, the flagship of the Aspirus system, serves northeastern Minnesota, northern and central Wisconsin, and Michigan’s Upper Peninsula. Aspirus Wausau Hospital provides primary, secondary and tertiary care services as a regional referral center. Specialty referral service emphasis exists in cardiology and cardiothoracic surgery, orthopedics and cancer. The hospital has an average daily inpatient census of 160 with approximately 15,000 admissions per year. Outpatient visits exceed 50,000 and there are also more than 24,000 annual emergency department visits. Best known for its world-class cardiovascular program, Aspirus Wausau Hospital also provides leading edge cancer, trauma, women’s health, and spine and neurological care. To learn more about Wausau click the following link: Wausau, Wisconsin

Our Mission: We heal people, promote health and strengthen communities.

Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.

As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.

Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.

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