**Patient Client Representative** Department: KL Lab Client Services **Location:** Rehab & Pathology Location of Job: US:NY:Williamsville Work Type: Full-Time **Scheduled Work Hours:** 11A-7P, 12P-8P, 1P-9P Shift 2 **Job Description** **To serve as a customer service liaison between Kaleida Health and the customers it services. To perform clerical tasks for department and/or support for assigned manager or supervisor.** **Education And Credentials** High School Diploma required. **Experience** **Excellent customer service, consultative, and listening skills. Background of medical terminology required. One year of clinical laboratory experience that included knowledge of wide scope of various clinical laboratory tests, terminology and application of information. Previous customer service experience preferred. Experience using Personal Computers, Fax machine, printer, copier, scanner, telephone system required. Must successfully complete the data entry and Windows XP tests.** Working Conditions **Essential:** * Weight Requirement - Light (up to 20 lbs) **Job Details** Standard Hours Bi-Weekly: 75.00 FTE: 1.000000 Weekend/Holiday Requirement: Yes On Call Required: No **With Rotation:** No Work Arrangement: Onsite Union Code: U16 - CWA 1168 Flint Road Lab TCC Requisition ID#: 9618 Grade: C6 Pay Frequency: Bi-Weekly **Salary Range:** $20.78 -$30.98 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. _Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_ **Position** Patient Client Representative **Location** US:NY:Williamsville | Corporate Administration | Full-Time **Req ID** null Equal Opportunity Employer Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences. Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.