Description We are looking for a dedicated Patient Care Coordinator to join our team in Hoboken, New Jersey. In this long-term contract role, you will serve as a vital link between patients and healthcare providers, ensuring smooth communication and efficient scheduling processes. This position is ideal for someone passionate about delivering exceptional support in a fast-paced medical environment. Responsibilities: • Handle inbound calls and provide outstanding customer service to patients and healthcare professionals. • Schedule appointments and manage patient referrals using healthcare portals and systems. • Process insurance authorizations and ensure compliance with healthcare regulations. • Maintain patient charts and update information in electronic medical record systems such as Epic. • Distribute faxes and organize materials related to clinical trial operations. • Support hiring processes and onboarding for new staff members when necessary. • Coordinate with offshore teams and utilize tools like R Code for data management. • Assist patients with navigating HealthCare.gov and TRICARE portals. • Communicate fluently in Spanish to assist diverse patient demographics. • Ensure accuracy in all administrative and operational tasks related to patient care. Requirements • Proven experience in customer service within a healthcare setting. • Proficiency in scheduling systems, patient portals, and electronic medical records like Epic. • Strong understanding of insurance processes, including authorizations and referrals. • Ability to communicate effectively in Spanish and English. • Familiarity with healthcare procedures and regulations, including TRICARE and HealthCare.gov. • Advanced computer skills, including Microsoft Office and data management tools like R Code. • Exceptional organizational skills and attention to detail. • Knowledge of internal medicine practices and clinical trial operations is a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .