Norwood, OH, USA
17 days ago
Patient Accounting Lead
Job Overview:

The Team lead for Patient Accounting primary role is to oversee and support the work of Patient Account Specialists. This individual is responsible for collaborating efforts with team members to resolve complex accounts and questions. This position serves as a day-to-day resource for the Specialists, and will report to Supervisors/Managers any issues that need resolved to help facilitate claim adjudication, and improve workflows.

Job Requirements:

High School Diploma or GED Degree or GED (Required)
3 - 4 years experience in related field (Required)
Must be able to problem solve claim and payer issues Leadership qualities to direct the day to day workflows for the staff
Other ICD-9, ICD-10, and CPT terminology Required

Job Responsibilities:

Oversees the daily operations of the patient accounts department, ensuring efficient and accurate processing of all transactions, this may include all or some of the following processes: patient billing, collections, posting of all incoming payments and denials to correct patient accounts.
Provides guidance, training, and support to ensure high-quality service and compliance with organizational policies. Identifies areas for process improvement and implement changes to enhance efficiency and effectiveness within the department. Ensures any process improvements are documented and shared.
Consistently meets monthly productivity and quality goals set by individual department.
Acts as a role model for professional conduct, consistently adhering to the TriHealth Way of Serving, Always Behaviors, and Trihealth policies.
Performs additional responsibilities as directed by the supervisor to provide support and assistance to the team, this may include all or some of the following tasks: leading team huddles, rounding with team members, preparing and analyzing reports to ensure team members are following policies and procedures with billing practices, group and 1:1 training, and conducting quality reviews).

Working Conditions:

Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Frequently
Hearing: Conversation - Frequently
Hearing: Other Sounds -
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting
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