Welcome page Returning Candidate? Log back in! Patient Account Representative - OP Division Emory Healthcare Inc. Campus Location Atlanta, GA, 30345 Campus Location US-GA-Atlanta Department EHI Cash Applications Job Type Regular Full-Time Job Number 148186 Job Category Revenue Cycle & Managed Care Schedule 7a-4p Standard Hours 40 Hours Hourly Minimum USD $16.80/Hr. Hourly Midpoint USD $21.60/Hr. Overview

Be inspired. Be valued. Belong.  At Emory Healthcare 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:  

 Comprehensive health benefits that start day 1  Student Loan Repayment Assistance & Reimbursement Programs  Family-focused benefits  Wellness incentives Ongoing mentorship, development, leadership programs And more  Description

RESPONSIBILITIES:

 

As part of a team or works independently to resolve complex patient account issues.Collects and follows up on all accounts assigned prior to, during, or after admission and discharge.Responsible for accurate posting of insurance company and patient payments, including accurate contractual adjustments and denials.Maintains and is familiar with UB and HCFA Billing Manuals. This includes maintaining up-to-date knowledge of insurance rules, referral requirements, payor websites, eligibility portals, and Emorys verification systems.With increasing self-sufficiency, provide thorough customer service, including robust knowledge of specialty billing practices (e.g. explain anesthesia billing to patients inquiring about medical direction modifiers by rote).Must demonstrate a working knowledge of CPT, ICD-10, modifiers, coding and documentation guidelines.Payment Posting specialists must demonstrate strict adherence to write-off policies, refund policies and other accounts receivable policies as outlined to maintain compliance.

MINIMUM QUALIFICATION:

High school diploma or equivalent.Two (2) years of collections, billing, and/or registration experience in a healthcare or insurance setting OR any combination of equivalent education and experience.Certified Patient Accounts Representative (CPAR) and/or Certified Patient Financial Counselor (CPFC) preferred for positions in the hospital setting. Typing skills with a minimum of 35 wpm and good communication skills.


Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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