An Opportunity to Join our Remarkable Care Patient Access Rep in the ED Admin Department awaits YOU!!!!
St. Joseph Mercy Health System (SJMHS) is one of the nation's top healthcare service providers, spanning five counties in Southeastern Michigan. SJMHS represents more than 2,700 physicians and 14,000 nurses and staff, and includes 5 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers.
Trinity Health System is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving communities in 21 states with 86 hospitals, 128 continuing care facilities and home health and hospice programs.
St. Mary Mercy Hospital is a beautiful full-service, 304-bed acute care hospital, located in Livonia, MI, that provides comprehensive care, including a 24-hour emergency department, general medicine, inpatient and outpatient surgery, physical medicine and rehabilitation, intensive care unit, cancer, cardiology, geriatrics and birthing and women's health. Through several major expansions in the hospital, programs and services, St. Mary Mercy continues to offer the latest in quality health and medical services. St. Mary Mercy has received numerous awards recognizing excellence in clinical outcomes, patient safety, financial performance and efficiency.
GENERAL SUMMARY:Responsible for performing the Patient Access process, completing accurate registration and pre-registration process and insurance verification for eligibility, coordinating multiple services in proper sequence, and informing patient/doctor's office as to preparations and insurance requirements for each service. Collaborates with multiple departments to best utilize equipment and facilities, while accommodating physician preference and patient needs. Displays a courteous, professional manner, proactively developing customer relationships and giving high priority to customer satisfaction.
High school diploma or an equivalent combination of education and experience. Associate degree preferred. Data entry skills (50-60 keystrokes per minutes). Past work experience of at least (6) six months within a physician office, hospital or clinic environment, performing registration activities or an insurance company, performing payer activities are highly desired but not required. Working required Certified Healthcare Access Associate (CHAA) credentials by the National Association of Healthcare Access Management (NAHAM) is also preferred.
*The required training is uninterrupted 4 weeks.*Why St. Joseph Mercy Health System?
*Competitive Salaries and Shift Differentials
*Rich Benefits package which include Medical, Dental, Vision, Paid Time off, Retirement Saving Plan with employer contribution option, Tuition Reimbursement, Life Insurance and Short/Long Term Disability.
* Opportunity for growth and advancement throughout Trinity Health in 21 different states!!
for eligibility, coordinating multiple services in proper sequence, and informing patient/doctor's office as to preparations and insurance requirements for each service. Collaborates with multiple departments to best utilize equipment and facilities, while accommodating physician preference and patient needs. Displays a courteous, professional manner, proactively developing customer relationships and giving high priority to customer satisfaction.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.