JOB REQUIREMENTS:
High School Diploma or Equivalent, with business curriculum preferred and at least 1 year of customer service experience.Act 33/34 and 72 ClearancesPre-Employment drug screeningSCHEDULE: (This is a non-exempt, hourly position) Full Time: 37.5-hour work week, Monday through Friday, Day light with flexibility to cover other sites based on the needs of the unit.
GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)
403B with employer matchPaid Time Off (PTO)Medical, Dental, VisionLife InsurancePaid Holiday DaysPlus more………JOB DESCRIPTION SUMMARY:
The Patient Access Representative works on a team to coordinate our medical provider and therapist’s schedules, performs clerical and administrative functions (prepping correspondents, sorting mail and faxes, scanning); answers the office telephone; schedules, reschedules and cancels patient appointments; and verifies and maintains patient demographic and insurance information, which may include insurance authorizations. Prioritize daily tasks based on deadlines, urgency of needs and departmental policy. Other duties as assigned.
ABOUT THE ROLE: This Patient Access Representative position is designed to provide high quality service to all individuals served and customers in a courteous and professional manner. We are looking for a professional that has the experience with clerical/administration functions, confidentiality, multi-tasking and works well within a team-based approach. This position is expected to perform clerical and administrative duties in order to maintain program and registration operations, including: communications, data entry, filing, bookkeeping, scheduling, payee reimbursement, Insurance registration and the basic coordination of day-to-day services. Follow all established documentation, policies and procedures. Prioritize daily tasks based on deadlines, urgency of needs and departmental policy. Other duties as assigned.
ABOUT YOU: We need a friendly outgoing professional capable of providing excellent customer service while multitasking, meeting deadlines, and the ability to work with a team or alone. Sound like you? Apply today!
ABOUT PITTSBURGH MERCY: We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations.
Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:
Mental illness and substance abusePhysical health needsIntellectual disabilitiesTraumatic events or circumstances, including homelessness + abuseOur Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.