**Job Summary and Responsibilities** As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience. + Assist in providing access to services provided at the hospital. + Knowledge of all tasks performed in the various Verification/Pre‐certification area is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. + The position basic function is for the verification of eligibility/benefits information for the patient's visit, obtaining Pre‐cert/Authorization/Notifying Third Party payers within compliance of contractual agreements with a high degree of accuracy. + Participates in upfront collections by informing the patient of the estimated patient portion during insurance verification. + Responsible for establishing the hospital's financial expectation for the patient and/or guarantor and ensuring accurate information is exchanged which determines whether the account will be processed in an efficient and expedient manner for the hospital and the patient. **Job Requirements** **Required Education** + High School Diploma/GED **Preferred Minimum Knowledge, Skills, Abilities and Training** + Knowledge of HMO’s, PPO’s, Commercial/Governmental payers and System/Entity specific hospital contracts with Third Party payers + Knowledge of HIPPA and EMTALA + Knowledge of Epic systems and use of decision trees **Where You'll Work** St. Luke’s Health–Brazosport Hospital is located on a beautiful, 25-acre campus in Lake Jackson, Texas. Offering state-of-the-art diagnostic and comprehensive treatment services, our hospital is home to a 154-bed patient tower, level III trauma center, advanced cardiac care center, and full-service, multidisciplinary cancer center. Our team consists of over 100 board-certified physicians and nearly 600 highly skilled team members to meet our patients’ medical needs. South Brazoria County’s premier healthcare system, St. Luke’s Health–Brazosport Hospital is dedicated to providing quality care with compassion for the communities we serve. **Pay Range** $15.00 - $20.95 /hour We are an equal opportunity/affirmative action employer.