**Employment Type:** Full time **Shift:** Day Shift **Description:** **Position Purpose** The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center Emergency Department. **What you will do** + Verify insurance requirements + Responsible for upfront collections, co-pays and high deductibles + Ensure that all entries concerning demographic, financial and advanced directives are accurate + Collect non-covered fees + Inputs data into Meditech system + Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc + Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes **Minimum Qualifications** + Minimum high school diploma or equivalent, college preferred. + Medical terminology skills. + Relevant medical office, hospital / physicians billing or patient registration experience preferred. + Excellent customer service, verbal communication and interpersonal skills required. **Position Highlights and Benefits** + 40 Hours per Week - dayshift 7-3:30 including every other weekend required. Weekend Differentials will apply + Great Benefits and Health Insurance Coverage - Starting Day 1 **Ministry/Facility Information** Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran