Welcome page Returning External Candidate? Log back in! Patient Access Navigator I-PRN Location US-NJ-Camden Job ID 46428 Category Clerical Shift 1 Type Per Diem Department Name Access Center 1 Federal Street About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management Patient Navigators thrive on working in a fast-paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor. Experience Required

Minimum experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment. 

 

Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.

Education Requirements

High School diploma or equivalent required

Special Requirements

Team player with a genuine interest in resolving customer issues. 

 

Must enjoy interacting and working collaboratively in a team environment.

 

Ability to analyze issues and quickly identify the best resolution for the situation; solid decision-making skills.

 

Must demonstrate adaptability and flexibility while working within a fast-paced, ever changing environment. Ability to learn new things quickly.

 

Must have excellent time management and organizational skills.

 

Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook.

 

Knowledge of EPIC systems a plus.

 

Must be able to work varied hours/shifts as business needs change and evolve.

 

Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse.

 

Bilingual skills are a plus.

Salary Min ($) USD $17.50 Salary Max ($) USD $27.00 Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

The New Jersey Pay Transparency Act requires disclosure of the range of pay for this position, which falls within the provided pay grade range. A salary offer will vary based on the job role, applicants experience, qualifications and skills, equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu

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