**Description** Hourly Wage Estimate: $20.58 - $28.82 / hour Learn more about the benefits offered ( https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards ) for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range. **Introduction** Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Access Lead today with Sunrise Hospital and Medical Center. **Benefits** Sunrise Hospital and Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** **Job Summary:** The Team Lead is responsible for assisting the Patient Access Supervisor with the day-to-day operations of the Patient Access department/area. The Team Lead is responsible to ensure that department functions are carried out according to policies, procedures and expectations while on shift. Although they do not have staff that report directly to them they are required to manage department work which requires them to engaging in staffing actions from time to time. They will be required to help find coverage, direct the work of others and monitor key metrics while on shift. Will be responsible for assisting with the QA process, reporting of statistics and insures compliance of all work related activities. Work requires familiarity with the department and/or hospital policies, services, layout and organization. This position also assists Patient Access Registrars through on the job training, education and registration support, when represented staff are not available. The Team Lead provides feedback to the supervisor regarding performance issues of the department staff and overall effectiveness of department policies, procedures and practices. They participate in performance improvement activities, as requested. The Team Lead will transport patients, assisting patients and visitors as needed. Accepts and resolves customer concerns while in the registration department. May be requested to collect and receipt cash and answer basic customer service questions. The team lead performs routine registration tasks in addition to ordering and stocking of department supplies, and other duties as assigned by the Patient Access Supervisor, Manager and or Director. **Requirements:** + High School Graduate or equivalent + Minimal five (5)years experiencein a registration area or outpatient center with an emphasis on progressive responsibilities in job duties. College level Associates or BS/BA degree may be substituted for three (3)years' experience. + Must have strong computer skills and be able to communicate well both verbally and in written form. Candidate must be fluent in English as either a primary or secondary language. Must be able to multi-task and be able to work well under pressure. Sunrise Hospital & Medical Center (https://sunrisehospital.com) provides Las Vegas and the Southwest region with high-quality, advanced healthcare services. We have been serving our community for nearly 60 years. Sunrise Hospital has been a Consumer Choice Award recipient for 15 consecutive years. **We are the largest acute care facility** in Nevada and the state's only fresh post-op Pediatric CICU. Our facility offers an advanced comprehensive stroke center which received the Gold Plus Performance Achievement Award from the GWTG. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Lead opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.