Description We are seeking a Patient Access Facilitator to play a vital role in supporting patients and healthcare professionals by ensuring a seamless check-in, check-out, registration, and scheduling process. Key Responsibilities 1. Registration + Gather and update patient demographic and insurance details as part of the registration process. + Accommodate walk-in/add-on patients efficiently and assist them with registration and scheduling. + Provide support for patients with unique needs (e.g., non-English speakers, hearing-impaired individuals). + Obtain necessary signatures and authorizations and document account details accurately in the system. + Ensure the completion of all EMR checklists to maintain accurate patient records. 2. Scheduling + Schedule patient appointments promptly and accurately, collaborating with clinical teams to meet patient and staff needs. + Record all pertinent visit details, such as visit type, provider, and duration, while documenting scheduling notes as needed. + Maintain waitlists and optimize scheduling to fill appointment slots. + Assist with rescheduling and other appointment-related tasks as required. 3. Insurance Management + Demonstrate proficiency in insurance processes, including understanding third-party payers and eligibility systems. + Verify patients' insurance benefits, identify patient responsibilities, and document financial information to ensure proper reimbursement. + Act as a representative of the hospital by protecting both the patients' and organization's financial integrity. Qualifications + Exceptional attention to detail and the ability to multitask in a fast-paced, patient-focused environment. + Familiarity with healthcare registration systems, EMR platforms, and scheduling procedures is preferred. + Strong knowledge of insurance processes and third-party payers. + Outstanding communication and problem-solving skills. + Dedication to upholding patient safety and adhering to healthcare regulations. Requirements • Proven experience in customer service or patient registration within a healthcare setting. • Strong communication skills, both verbal and written, with the ability to interact effectively with diverse populations. • Proficiency in using scheduling systems, insurance verification tools, and web applications. • Familiarity with healthcare policies, procedures, and managed care requirements. • Ability to handle demanding situations and multitask in a fast-paced environment. • Knowledge of insurance eligibility systems and third-party payer guidelines. • Competency in English, with Spanish language skills considered a plus. • Commitment to maintaining confidentiality and adhering to healthcare regulations. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .