Description We are looking for a dedicated Parts & Warranty Coordinator to join our team. This Contract-to-Permanent position offers an excellent opportunity to work in a dynamic environment, providing essential support to our service and parts operations. The role requires strong communication and organizational skills, as well as the ability to manage inventory and warranty processes effectively. Responsibilities: • Respond to approximately 20 inbound and outbound calls daily, assisting customers with parts inquiries and orders. • Provide in-person support to walk-in customers at the parts counter, addressing their sales and service needs. • Review technician work orders to identify required parts and ensure timely ordering. • Source and procure parts to maintain optimal inventory levels in the warehouse. • Prepare and package parts for external repairs, ensuring proper documentation. • Process warranty claims for replaced parts, maintaining accurate records and follow-up. • Track open work orders to ensure timely delivery of parts for field technicians. • Coordinate with vendors to obtain pricing, lead times, and manage returns. • Maintain detailed records of parts ordered, received, and issued in the inventory system. • Collaborate with internal teams to prioritize competing demands in a fast-paced environment. Requirements • Previous experience in a parts, warehouse, or service-oriented environment is preferred. • Strong verbal and written communication skills, with a detail-oriented and customer-focused demeanor. • Proficiency in handling inbound and outbound calls, email correspondence, and scheduling. • Familiarity with data entry and inventory management systems. • Competence in Microsoft Excel and Word for administrative tasks. • Exceptional organizational skills and attention to detail. • Ability to multitask and manage priorities effectively in a dynamic setting. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .