Responsible for managing the sales and distribution of HVAC/Refrigeration parts, ensuring customer satisfaction, and driving sales growth through effective inventory management and customer relationship development.

Key Responsibilities

· Sales Management: Develop and implement sales strategies to increase profitability and achieve sales targets. Manage the counter sales team and monitor sales activities to ensure goals are met.

· Customer Relationship Management: Build and maintain strong relationships with customers, providing excellent customer service and addressing inquiries and complaints effectively.

· Vendor Relationship Management: Maintain vendor relationships and negotiate purchasing agreements.

· Inventory Management: Oversee inventory levels in 3 warehouses, ensuring that parts are adequately stocked and available for customer orders. Conduct regular inventory audits and manage ordering processes.

· Team Leadership: Recruit, train, and develop sales staff, fostering a positive work environment and encouraging professional growth.

· Market Analysis: Conduct market research to identify trends and opportunities for growth. Stay updated on industry developments and competitor activities.

· Reporting: Maintain accurate records of sales transactions and inventory levels, preparing regular reports for management review.