Are you passionate about cars and delivering top-notch customer service? Elk Grove Ford is looking for a driven and knowledgeable Automotive Parts Advisor to join our dynamic team. If you thrive in a fast-paced environment and enjoy helping people, find the right parts to keep their vehicles running smoothly, we want to hear from you.
What You Will Do:
Assist customers (both retail and internal service technicians) in identifying and selecting automotive parts and accessories
Look up parts using electronic catalogs and inventory systems
Process orders, returns, and exchanges accurately and efficiently
Maintain parts inventory and place special orders when necessary
Provide expert advice and ensure high levels of customer satisfaction
Collaborate with service advisors and technicians to ensure timely repairs and accurate parts delivery
What We Are Looking For:
Previous experience in an automotive parts or service role (Ford experience a plus)
Strong knowledge of automotive systems and components
Excellent communication and customer service skills
Proficiency with parts lookup systems and dealership software (CDK/Dealertrack preferred)
Strong organizational skills and attention to detail
Valid driver’s license and clean driving record
We offer the best-in-class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The expected pay range for this position is $18.00 - $23.00 Hourly, DOE.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).