It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
You will be responsible for managing extended range vendor accounts as we launch new categories through strategic partnerships with leading brands, distributors and specialist retailers. This is a hybrid role combining commercial buying and operational account management. The role focuses on building strategic partnerships, driving vendor performance, and executing trading strategies to deliver profitable growth. You will support with onboarding new partners, launching new categories and accountable for ensuring service delivery, competitive pricing, strong assortment, and promotional execution to enhance customer experience and category performance.
What's in it for you?
Discretionary annual bonus up to 20%33 days' holiday (including bank holidays, 5 of which can be taken flexibly)Hybrid working with up to 2 days working from homeFlexible start and end times around core working hoursBuy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra weekEV Care Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicleUp to 14% employer pension contributionsLife cover up to 4x your salaryHealth cash plan and discounted gym memberships (up to 25% savings)20% discount at Screwfix and B&Q Responsibilities Serve as the primary contact for extended range vendors, building strong relationships and ensuring alignment with platform standards and commercial goals. Develop joint business plans with vendors to drive sales, improve operational performance, and expand assortment. Manage pricing, promotions, and visibility strategies to maximise sales and profitability. Responsible for new seller onboarding, ensuring adherence to Screwfix policies, service levels, and compliance requirements. Monitor vendor KPIs (sales, margin, stock availability, fulfillment performance) and use analytics to identify opportunities for improvement. Collaborate with vendors to create and deliver plans that boost traffic and conversion. Work cross-functionally to deliver seamless seller and customer experiences, across Commercial, Fulfilment, Digital, Finance, and CSC teams. Identify and mitigate risks related to vendor performance, compliance, and customer satisfaction. Escalate any key risks and recommendations to Line Manager for review/alignment on actions and or next steps Analyse and action vendor performance, providing regular insight and reporting to key stakeholders, to demonstrate progress and service delivery. Drive continuous improvement through testing and developing new ways of working.Key KPI’s
Sales: Achieve revenue targets Margin Performance: Deliver agreed margin % and promotional ROI. Vendor Compliance: Maintain >95% compliance to policies and SLAs. Assortment Expansion: Increase SKU count and category breadth by agreed %. Fulfillment Performance: Ensure >98% on-time delivery and order accuracy. Customer Experience: Maintain vendor ratings above platform benchmarks. Promotional Effectiveness: Achieve uplift targets for key campaigns and events. Stock Availability: Maintain >95% availability for top-selling SKUs. Qualifications Strategic thinking and commercial awareness. Relationship management and influencing. Analytical mindset with attention to detail. Ability to thrive in a fast-paced, digital retail environment. Experience in general merchandise categories. Familiarity with e-commerce platforms and vendor performance metrics. Ability to manage multiple accounts and deliver against KPIs. Experience in account management, marketplace operations, or vendor management. Strong negotiation and relationship-building skills. Commercial acumen with experience in trading and P&L management. Proficiency in Excel and Analytics tools.
At Screwfix, Your Wellbeing Comes First:
Financial wellbeing
Wagestream access to track earnings and saveAccess to the Kingfisher Share SchemeColleague support fundExclusive offers and discounts via our Hapi appCycle-to-work scheme and savings on bikes
Every day benefits
Career progression and development programmesCoaching and mentoring to help you thriveAccess to wellbeing resourcing including PepTalkSupport networks available
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.
Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
NO AGENCIES PLEASE
#LI-Hybrid
Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
www.icims.com